Overall Satisfaction with Kameleoon
Le Petit Ballon http://www.lepetitballon.com/ is a subscription based wine box delivered every month at your doorstep. Our clients can subscribe directly on our website, so we have to be able to create relevant experiences to generate more leads on our site. We’re using Kameleoon to A/B test and personalize our user experience.
- The ability to recognize different types of visitors and offer different experiences.
- The visual editor of Kameleoon is simple and easy to use.
- Training and the consulting that follows are also great.
- Advanced personalizations might require some coding resources. Could it be simplified?
- Since we started using Kameleoon, our ROI indicators are all green. Truth is, we rely on exigent customers. If they’re not happy with our service, we will pay for it on the long term. Kameleoon helps us making sure this is not happening by providing us the tools to continuously improve our customers’ experiences.