Personalization Engines

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Monetate

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Oracle Marketing

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Optimizely Web Experimentation

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Wyng

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Insider Growth Management Platform (GMP)

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Azure Personalizer

Personalizer, available on Microsoft's Azure platform of cloud services and applications, is a personalization engine used to boost conversion and engagement, and add real-time relevance to product recommendations, with reinforcement learning–based capabilities available only through…

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Jivox
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Algonomy Engage

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Prime AI
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Learn More About Personalization Engines

What is a Personalization Engine?


A personalization engine (PE) is a type of recommendation technology. Companies use PEs to gather and analyze consumer data to better understand customer habits. Using this data to create personalized user experiences can help improve conversions.

Personalization engines automate the process of segmenting, targeting, and testing to help achieve specific marketing goals. This type of technology combines data from many sources. It is often used with omnichannel platforms to create more relevant, customized journeys across different channels and devices. From mobile to email to web, companies can serve up tailored recommendations, search results, and special offers. By anticipating customer needs, merchants can customize the entire user experience.

Personalization is useful because it helps businesses market better, without bombarding users. Optimizing the customer journey reduces choice overload. Helping customers find relevant content faster delivers a more satisfying user experience. Companies can increase conversions by putting the right products in front of the right customers at the right time.

Personalization systems can help marketers test what works and what doesn’t. PEs are valuable tools for reducing buyer confusion and increasing customer happiness.

While personalization engines match content to an individual user’s interests, customer data platforms (CDP) track and unify customer data.

Personalization engines have broad applications but overlap with e-commerce personalization software, which applies tailored content specifically within an e-commerce setting.


Personalization Engine Features

Most personalization engines will offer the following features:

  • 1-1 Personalization

  • A/B Testing

  • Behavioral Predictions & Targeting

  • Campaign Segmentation

  • Customer Profiles and Insights

  • Geofencing

  • Marketing Channel Support

  • Recommendation Engine

  • Reports & Analytics

  • Personalized Discounts

  • Triggered Content

  • Website Personalization


Personalization Engine Comparison

Before choosing a personalization engine, consider the following key points:

  1. Where and how do you want to offer personalization to your customers? You’ll want to choose a personalization engine that offers the capabilities you’re looking for.

  2. Static vs. Continuous Learning: Continuous learning engines cost more but can help prevent stagnant personalization experiences over time. It’s important for personalization engines to keep up with current technology.

  3. Know what your challenges are: Identifying pain points and areas for improvement will help you determine which engine best suits your needs.


Pricing Information


Most vendors do not disclose pricing or detailed plan information but do provide custom quotes. Some vendors offer free trials. Plans may begin at $199/month and up.


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Frequently Asked Questions

What does a Personalization Engine do?

Personalization engines are used to study user data and personalize online content and experiences accordingly. Personalization can be based on a user's personal characteristics, individual preferences, or past behavior and selections.

What are the benefits of using a Personalization Engine?

Personalization engines tailor the experiences of users to make them more enjoyable and improve marketing effectiveness. Through personalization techniques, merchants can deliver relevant content that is more attractive, more relevant, and easier to navigate for each individual visitor. Personalization engines help drive traffic, increase brand loyalty, improve customer satisfaction, and boost overall ROI.

What are the best Personalization Engine products?

How much do Personalization Engines cost?

While some vendors offer free trials, most do not disclose pricing information for their personalization engine products. However, vendors do take requests for custom quotes. Among vendors that do offer public information on pricing, fees begin at $199/mo.