A nice tool and a great customer support!
May 30, 2023
A nice tool and a great customer support!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Kameleoon
Kameleoon is used by the digital team and more specifically by me. It allows us to:
- improve visitors' experience with the graphic editor (in that way we are autonomous and don't need to ask our IT team or Kameleoon team); we can push the modification to 100% of our traffic.
- test changes on our website and then take the best decision according to the results.
- improve visitors' experience with the graphic editor (in that way we are autonomous and don't need to ask our IT team or Kameleoon team); we can push the modification to 100% of our traffic.
- test changes on our website and then take the best decision according to the results.
- One of the strenghts of Kameleoon is the quality of their support. Indeed we have a dedicated team (Customer Success Manager, Technical Account Manager & Team Leader) that helps us on every topics: result analysis, use case identification / roadmap but also test developments.
- Moreover, the tool is intuitive and allows us to launch experiments on our own.
- For complex experiments we need support because we do not have coding skills but we can rely on Kameleoon teams.
- - Simulation panel because it allows us to simulate our experiment in real condition directly on our website before launching it.
- - Dashboard analysis to make the right decision.
- - Ability to divert 100% of our traffic to a variation to expose all our visitors or to customise the customer journey.
- Kameleoon allows us to make right decisions before implementing the changes directly on our website and therefore increase the revenue thanks to the experiments.
Do you think Kameleoon delivers good value for the price?
Yes
Are you happy with Kameleoon's feature set?
Yes
Did Kameleoon live up to sales and marketing promises?
Yes
Did implementation of Kameleoon go as expected?
Yes
Would you buy Kameleoon again?
Yes