Powerful automation software for small business
August 03, 2021

Powerful automation software for small business

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Software Version

Infusionsoft by Keap

Overall Satisfaction with Keap (formerly Infusionsoft)

I currently use Keap (formerly Infusionsoft) for my businesses and for my clients. The system allows for ultimate flexibility and has so many features in it that I use on a daily basis. From sales funnels, email marketing, membership sites, process, and procedures to sales team management, there isn't a single area of the software that I don't utilize. This is what every small business needs to lay down a great tech foundation that will allow them to grow as their company does.
  • Email marketing - great for giving the same experience to all customers.
  • Funnel creation - build and deliver your lead funnel to follow up.
  • Ecommerce - collect money right away and stop sending invoices.
  • Improved affiliate management.
  • SMS global.
  • Mobile order forms.
  • Saved countless hours.
  • Allows me to make sales while I sleep and still deliver everything the customer ordered.
  • I want to automate everything in my business and personal life. :)
For the features and the stability of the platform, Keap (formerly Infusionsoft) is heads above the competition. A business can utilize Keap (formerly Infusionsoft) without having to connect it to 17 other platforms and get 80% of what they need. They are flexible enough that you can add on whatever you need to make up that last 20% and it is pretty easy to do (really simple with Zapier).
Keap (formerly Infusionsoft) is great for eCommerce businesses, memberships, coaching, authors, consultants, or anyone who wants to automate their customer journey without having to recreate it every time and still deliver a stellar customer experience. From creating a calendar link that someone can book a time with you to the emails you follow up with to remind them of that appointment, there is not a lot that you cannot automate to save you (and your customers) time and headaches.

Keap Feature Ratings

Landing pages
9
Mobile optimization
8
Email deliverability reporting
8
List management
10
Lead nurturing automation
10
Lead scoring and grading
9
Data quality management
9
Automated sales alerts and tasks
10
Standard reports
10
Custom reports
10
API
10
Role-based workflow & approvals
10
Customizability
10