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Highly Recommended Credential Manager
December 03, 2020

Highly Recommended Credential Manager

Sam Livermore, MCP, iTIL | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with KeePass

We utilize KeePass as a credential manager for all of our users. We include this in our approved application bundle for all of our images and have provided a how to guide to all new users to get them familiar with managing their login credentials. The easy to use interface, and ability to save the database file to our network so it can be backed up makes this an easy win for our IT team.
  • Ease of use.
  • Simple format.
  • Ability to scale to any end user's needs.
  • Updates too frequently causing versioning in install base.
  • No new features in last 2 years.
  • Would like to centrally manage all user files.
  • Reduced password resets, resulting in higher productivity and lower resources to mange the administrative overhead, therefore allowing focus to degraded or work stoppage tickets.
Better UI, and we felt that was imperative for our user base to get a high adoption rate of a new application. The features were very similar, but KeePass seems like a better fit for the organization and grouping of credentials, and the search feature.

Do you think KeePass delivers good value for the price?

Yes

Are you happy with KeePass's feature set?

Yes

Did KeePass live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KeePass go as expected?

Yes

Would you buy KeePass again?

Yes

Microsoft 365 (formerly Office 365), Datto
Great entry point for users new to managing their passwords. Like the ease of use, ability to group into categories and provide updates. We implement this to all new users in our organization so they have a tool to manage the access to out internal and external systems. Once this deployed in our corporate image, we saw a reduction in password tickets to our helpdesk. Providing our end users with a tool to manage their credentials was a win-win for IT.

KeePass Support

I have not had to use the support, but gave a high rating as all my experiences have been favorable. I can only imaging that the support measures up to the product.

Using KeePass

Search feature so you don't have to spend time looking for what you need. The ability to right click and save username and password, URL open options so your not locked to a particular browser were all key features we considered in the usability and adoption rate of this application. Highly recommend to any organization for credential management.