Great product, similar to other enterprise solutions | TrustRadius

Overall Satisfaction with Khoros Marketing (Formerly Spredfast + Lithium)

Use Cases and Deployment Scope

Khoros is being used globally across various departments. It is being used to manage user permissions at varying levels.

Pros and Cons

Pros

Scheduling content is really easy to do.
I like how Khoros will work with our link shortening and custom vanity URL to create links that are concise and include tracking.
The content library makes it easy to share content globally and in a single location.

Cons

Posting cross-channel is not as easy. Sometimes we need to recreate the post from scratch when scheduling on multiple platforms.

Return on Investment

It has helped with governance in working with our various markets.

Key Insights

Do you think Khoros Social Media Management delivers good value for the price?

Yes

Are you happy with Khoros Social Media Management's feature set?

Yes

Did Khoros Social Media Management live up to sales and marketing promises?

Yes

Did implementation of Khoros Social Media Management go as expected?

No

Would you buy Khoros Social Media Management again?

Yes

Other Software Used

Synthesio, Socialbakers Suite

Likelihood to Recommend

Due to API restrictions, you are not able to take full advantage of some of the publishing features that are available in-app.

Khoros Social Media Management Feature Ratings

Comments

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