Synthesio Reviews

14 Ratings
<a href='' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 101

Do you work for this company?

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Reviews (1-3 of 3)

No photo available
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Synthesio to track the negative and positive sentiments about the company. It's used by the marketing team globally. It helps us track what customers are saying. It helps us to track media coverage of our company globally and address the issues. It helps us in getting the ideas for building our brand globally and to be aware. It also helps in increasing our knowledge about competitors and our clients' social activity. It is a very useful tool.
  • User friendly modules
  • Easy to use
  • Interactive data charts
  • No option to choose time
  • Difficult navigation
  • Expensive
If you wish to track daily news and your presence on different social media [platforms] in one place then I would recommend Synthesio. This tool is very easy to use and understand. You can track and take corrective action on the negative statements being made on different social channels in different regions.
Read this authenticated review
Basil C. Puglisi, M.P.A. profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • HashTag Tracking - Pre Event, Post Event Data Analysis
  • Infographic Designs.
  • Customer Service.
  • Realtime data at events.
Be clear about what you want to track and why, Synthesio did a great job helping eliminate data that was not relevant to our needs, but we needed to be clear about that when we started. Work with the representative and ask that they too provide a report when using it for a large scale campaign or event.
Read Basil C. Puglisi, M.P.A.'s full review
No photo available
November 09, 2013

Synthesio Review

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Synthesio is great at timely feedback and is always there to answer any questions.
  • The data is pretty clean and not filled with a ton of spam.
  • If you're in a DIY dashboard, the amount of data can sometimes be an issue. Meaning, there's areonly so many conversations you can pull back.
- What are you hoping to gain by using a social listening tool?
- What are you trying to uncover or learn through social listening?
- Are you interested in understanding where all the conversations are coming from? Who are the biggest influences or driving most of the conversations?
- Is there a specific time frame or project that you're interested in using social listening for?
Read this authenticated review

About Synthesio

Synthesio, an Ipsos company (acquired 2019) offers social monitoring and engagement tools. Synthesio competes with major listening vendors like Radian6 and Sysomos.

A point of differentiation is that Synthesio offers a mix of technology and human analysis. In their view, human analysis is required to validate and interpret the data.

Customers are large, particularly French, brands.

Synthesio Competitors

Synthesio Technical Details

Operating Systems: Unspecified
Mobile Application:No