Item: Kibo eCommerce
Rating: 8
Author: Verified User

Overall Satisfaction with Kibo eCommerce

Use Cases and Deployment Scope

We use the Kibo eCommerce platform for multiple retail websites. (Single company, multi-site.)

Pros and Cons

Pros

Single admin tool for multiple sites is a huge plus. Eliminates much duplication of labor and a shared code base is also much simpler.
Native responsive design in the latest version is great.
Dynamic product categories is a big win.

Cons

The discount engine is challenging and not nearly as robust or easy to use as the former MarketLive counterpart.
Some of the product functionality that was native to the MarketLive platform has not translated well (or at all) to the Kibo NG version.

Return on Investment

Supporting our eCommerce business for 11 years (first as MarketLive, now as Kibo).

Other Software Used

ChannelAdvisor, Oracle Hyperion Enterprise Performance Management

Overall, a great eCommerce platform. I do think, however, that there are many things built into its predecessor that still need to be incorporated into the Kibo version.
Hosting and support are top-notch and very responsive at any time of day or night.
Adding new features and capabilities should be a bit more streamlined and it would be nice to see 3rd party integrations and features become included standards sooner and with greater frequency.

Kibo eCommerce Feature Ratings

Comments

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11 Years, Still Going Strong