Kibo eCommerce

Kibo eCommerce

Score 6.9 out of 10
Kibo eCommerce

Overview

What is Kibo eCommerce?

Kibo Software offers Kibo eCommerce (formerly Mozu), designed to support retailers with online offer creation and deployment, content publishing and landing pages, and many tools and widgets out of the box with a retail-oriented ecommerce solution. Mozu was acquired by...
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Recent Reviews

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Popular Features

View all 18 features
  • Mobile storefront (6)
    8.4
    84%
  • Product management (6)
    8.1
    81%
  • Branding (6)
    8.1
    81%
  • Product catalog & listings (6)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

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N/A
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What is Kibo eCommerce?

Kibo Software offers Kibo eCommerce (formerly Mozu), designed to support retailers with online offer creation and deployment, content publishing and landing pages, and many tools and widgets out of the box with a retail-oriented ecommerce solution. Mozu was acquired by Kibo Software from Volusion…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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17 people want pricing too

Alternatives Pricing

What is BigCommerce?

BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

8.2Avg 7.8

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

9Avg 7.7

Online Payment System

Features related to processing online payment for eCommerce purchases.

8.4Avg 8.6

eCommerce Marketing

Features related to marketing for eCommerce websites

7.7Avg 7.7

eCommerce Business Management

Features related to business management and administration of eCommerce operations

7.6Avg 7.8
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Product Details

What is Kibo eCommerce?

Kibo eCommerce is part of the company's Unified Commerce Cloud.

The Kibo eCommerce solution is a cloud-based platform described by the vendor as a feature-rich commerce technology, with an intuitive interface. Built with an API-first architecture, Kibo eCommerce offers extensibility & flexibility designed to simplify multi-site management of B2B & B2C channels & includes regular, "worry-free" platform updates. Kibo provides advanced merchandising tools, machine learning powered personalization, & content management capabilities out-of-the-box, while delivering mobile responsive sites for engaging shopping experiences.

Kibo eCommerce Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Website integration
  • Supported: Visual customization
  • Supported: CMS

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: eCommerce security
  • Supported: Credit card transaction fee
  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Multi-site management

Kibo eCommerce Screenshots

Screenshot of User Friendly Tooling:
Empower non-technical teams to manage the look & feel of the digital storefront with drag-&-drop functionality, preview environments, & intuitive content management tools.Screenshot of Mobile-First Architecture:
Deliver consistent online experiences with natively responsive sites on a single code base

Kibo eCommerce Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Kibo Software offers Kibo eCommerce (formerly Mozu), designed to support retailers with online offer creation and deployment, content publishing and landing pages, and many tools and widgets out of the box with a retail-oriented ecommerce solution. Mozu was acquired by Kibo Software from Volusion in October 2016.

Salesforce Commerce Cloud, Adobe Commerce (Magento Commerce), and BigCommerce are common alternatives for Kibo eCommerce.

Reviewers rate CMS highest, with a score of 8.6.

The most common users of Kibo eCommerce are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

 (10)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Brandon Finch | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use the Kibo eCommerce platform - formerly Mozu - to power our two DTC websites and two B2B websites, along with several international content sites and web-based tools for partners, both domestic and international. We have used the inherent flexibility of the platform to support our particular business rules and use-cases.
  • API-first architecture
  • Flexibility around roll-your-own business logic
  • Promotions engine handles our needs.
  • OOTB integrations are plentiful.
  • Documentation can be old.
  • API documentation needs to include sample code, specifying required data/fields.
  • Tier-1 support is slow to review tickets and can't help with technical issues.
The platform has flexibility at its core and we have made full use of that capability. Even if Kibo [eCommerce] hasn't been ready to provide features and functions we need, we have the opportunity to build them ourselves. The platform started as Mozu and while it was relatively well-developed for DTC, it lacked a lot of basic B2B functionality. As a result, when we were ready to move into that arena, we built a lot for ourselves (including a multi-level account system and a tool to manage it). Keep in mind, too, that Kibo eCommerce is part of a larger suite of tools. The company has purchased a mobile Point-of-Sale system, Baynote, Certona, Monetate, and an OMS. If you need a full-scale solution, they can offer a lot. As I mentioned previously, their support and documentation need shoring up. They're not terrible, but they hinder (rather than help) when it comes to fulfilling the platform's promise of letting the customers be self-service in building out their capabilities.
Online Storefront (9)
53.33333333333333%
5.3
Product catalog & listings
70%
7.0
Product management
80%
8.0
Bulk product upload
80%
8.0
Branding
80%
8.0
Mobile storefront
80%
8.0
Product variations
N/A
N/A
Website integration
N/A
N/A
Visual customization
90%
9.0
CMS
N/A
N/A
Online Shopping Cart
N/A
N/A
Online Payment System (1)
90%
9.0
eCommerce security
90%
9.0
eCommerce Marketing (1)
80%
8.0
Promotions & discounts
80%
8.0
eCommerce Business Management (1)
80%
8.0
Multi-site management
80%
8.0
  • We've been able to scale out and up much quicker than we were able to do with our custom, in-house solution.
We had a custom, in-house ecommerce website before moving to Kibo. It was brittle, slow, and wasn't going to scale nearly well enough or fast enough to keep up with our requirements.
Score 8 out of 10
Vetted Review
Verified User
We use the Kibo eCommerce platform for multiple retail websites. (Single company, multi-site.)
  • Single admin tool for multiple sites is a huge plus. Eliminates much duplication of labor and a shared code base is also much simpler.
  • Native responsive design in the latest version is great.
  • Dynamic product categories is a big win.
  • The discount engine is challenging and not nearly as robust or easy to use as the former MarketLive counterpart.
  • Some of the product functionality that was native to the MarketLive platform has not translated well (or at all) to the Kibo NG version.
Overall, a great eCommerce platform. I do think, however, that there are many things built into its predecessor that still need to be incorporated into the Kibo version.
Hosting and support are top-notch and very responsive at any time of day or night.
Adding new features and capabilities should be a bit more streamlined and it would be nice to see 3rd party integrations and features become included standards sooner and with greater frequency.
Online Storefront (9)
84.44444444444444%
8.4
Product catalog & listings
80%
8.0
Product management
70%
7.0
Bulk product upload
90%
9.0
Branding
90%
9.0
Mobile storefront
90%
9.0
Product variations
80%
8.0
Website integration
90%
9.0
Visual customization
90%
9.0
CMS
80%
8.0
Online Shopping Cart (1)
90%
9.0
Checkout user experience
90%
9.0
Online Payment System (1)
90%
9.0
eCommerce security
90%
9.0
eCommerce Marketing (3)
46.66666666666667%
4.7
Promotions & discounts
70%
7.0
Personalized recommendations
N/A
N/A
SEO
70%
7.0
eCommerce Business Management (5)
74%
7.4
Multi-site management
100%
10.0
Order processing
90%
9.0
Inventory management
90%
9.0
Shipping
90%
9.0
Custom functionality
N/A
N/A
  • Supporting our eCommerce business for 11 years (first as MarketLive, now as Kibo).
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