User Friendly Customization!
February 26, 2022

User Friendly Customization!

Heather Gray | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kintone

We adapted Kintone several months ago in order to replace our project/job tracker. Ordering information links to art and audio files and communication amongst the team related to the same.
  • Organizes Information
  • Easy interface
  • Allows for edits on the backend to better suit our needs
  • Some functions, such as alphabetizing require an additional step
  • Entry of numbers can be buggy, for instance, no hyphens in phone numbers or abbreviated dates
  • Reporting can be confusing at first
  • Easily broadcasts information and data to the whole team
  • Leaves less room for error per job
  • Communication per job has improved
Customer support has been fantastic. The training was detailed and the Kintone team has been quick to reply to our inquiries, questions, and requests.
Not only is the customization an amazing facet of Portal, but it is also easily and very quickly achieved.
I have experience with the following, similar, platforms that are not available as options above: Mantis Real Tracks

Do you think Kintone delivers good value for the price?

Yes

Are you happy with Kintone's feature set?

Yes

Did Kintone live up to sales and marketing promises?

Yes

Did implementation of Kintone go as expected?

Yes

Would you buy Kintone again?

Yes

Having used many CRMs and portals in the past, I can say that Kintone is definitely amongst the easier options. The backend makes it easy to make the portal unique for our needs and to make changes to better direct the information. The fact that you can customize your dashboard is invaluable as it makes it more of a universal CRM that can easily be built out by customers to fit their needs.

Kintone Feature Ratings

Platform Security
5
Platform User Management
9
Reusability
8
Platform Scalability
7