kintone Application Builder is excellent!
Anonymous | TrustRadius Reviewer
May 28, 2020

kintone Application Builder is excellent!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with kintone Application Builder

It is being used to enhance collaboration amongst multiple agencies that engage with the homeless community. kintone Application Builder is primarily used by homeless service providers and helps address the need to collaborate with other service providers outside the agency as it pertains to shared clients.
  • Excellent customer service. They were readily available to walk us through the entire process from start to finish.
  • User friendly. They clearly understand how their clients are using the system and make it legible and easy to use.
  • Because we are a nonprofit, it is extremely affordable. We only paid $300 annually for 50 users, which allowed us to pilot the program with minimal risk.
  • Our particular need required outside apps, which costs additional fees. It would be nice if they developed those products internally and had them available without the apps/plugins.
  • There were limitations on how we could customize the front-end experience for a look and feel. While it still had all the functionality, we had a vision for how users would interact with our database that we couldn't make possible.
  • Positive impact includes the ability for our case managers to effectively collaborate with others outside our agency, which reduces resources spent on attending meetings and researching information.
We tried to develop our own database through a developer and it cost us 100x the amount of kintone Application Builder and was difficult and expensive to grow. kintone Application Builder allowed us to develop a system that is constantly changing for a fraction of the price.
It is fantastic! We love it and can't praise their customer service enough. They truly care about helping your business succeed.

Do you think Kintone delivers good value for the price?

Yes

Are you happy with Kintone's feature set?

Yes

Did Kintone live up to sales and marketing promises?

Yes

Did implementation of Kintone go as expected?

Yes

Would you buy Kintone again?

Yes

We actually did recommend kintone Application Builder to other local nonprofits that had trouble with collaboration and data tracking, and they are still using it today.