kintone Application Builder is excellent!
May 28, 2020
kintone Application Builder is excellent!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with kintone Application Builder
It is being used to enhance collaboration amongst multiple agencies that engage with the homeless community. kintone Application Builder is primarily used by homeless service providers and helps address the need to collaborate with other service providers outside the agency as it pertains to shared clients.
Pros
- Excellent customer service. They were readily available to walk us through the entire process from start to finish.
- User friendly. They clearly understand how their clients are using the system and make it legible and easy to use.
- Because we are a nonprofit, it is extremely affordable. We only paid $300 annually for 50 users, which allowed us to pilot the program with minimal risk.
Cons
- Our particular need required outside apps, which costs additional fees. It would be nice if they developed those products internally and had them available without the apps/plugins.
- There were limitations on how we could customize the front-end experience for a look and feel. While it still had all the functionality, we had a vision for how users would interact with our database that we couldn't make possible.
- Positive impact includes the ability for our case managers to effectively collaborate with others outside our agency, which reduces resources spent on attending meetings and researching information.
We tried to develop our own database through a developer and it cost us 100x the amount of kintone Application Builder and was difficult and expensive to grow. kintone Application Builder allowed us to develop a system that is constantly changing for a fraction of the price.
Do you think Kintone delivers good value for the price?
Yes
Are you happy with Kintone's feature set?
Yes
Did Kintone live up to sales and marketing promises?
Yes
Did implementation of Kintone go as expected?
Yes
Would you buy Kintone again?
Yes
Comments
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