Review of KISSmetrics
May 24, 2014
Review of KISSmetrics
Score 9 out of 10
Vetted Review
Verified User
Software Version
Medium
Overall Satisfaction with KISSmetrics
KISSmetrics is being used by the marketing department to make actionable decisions regarding customer acquisition and retention. It also helps us identify areas where we can improve our product.
- Helps identify cohorts and the lifetime value of particular cohorts.
- Helps us understand what individual customers are having trouble with our system so we can give proactive customer support.
- Helps us identify issues with the onboarding experience.
- Lower priced plans.
- Definite improvement in employee efficiency when compared to Google Analytics.
- Improved insight into user behavior.
- Great for improving user experience issues.
Clicky, Google Analytics