Great Product with excellent services.
March 28, 2022

Great Product with excellent services.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

We currently utilize KnowBe4 Security Awareness Training for all security awareness training, phishing campaigns, end-user remedial training, and phishing analysis.

When users are onboarded we require that they take a security awareness training course, then provide training to them on a quarterly basis. In addition to this we enroll users randomly in phishing campaigns and if they fail, provide them with remedial training.
  • SSO
  • Use data synchronization.
  • Training Campaigns.
  • Automatic randomization of users in phishing campaigns.
  • Better customization of notification templates.
  • Provide direct links to training content.
  • Reduced overall click rate on phishing emails.
  • Decreased time to manage training program.
  • Increased users reporting potential phishing emails.
Support is always quick to respond to questions and tickets and is very knowledgeable.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Overall it is a very easy product to use, they have a great API, good reporting, and training module selection.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
7
Multilingual Training Content
Not Rated
Training Gamification
8
Industry-Specific Security Training
6
Individualized Security Training Plans
7
Phishing Simulations
10
Security Reporting
8
Integration with Security Tech Stack
3
Role-based user permissions
10
Single sign-on capability
10