KnowBe4 - helps you know how to protect the security of your organization
Updated July 31, 2023

KnowBe4 - helps you know how to protect the security of your organization

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level I (Silver)

Modules Used

  • Kevin Mitnick Security Awareness Training

Overall Satisfaction with KnowBe4 Security Awareness Training

The session helps people to understand why security is important, how security can be breached by bad actors, how to report suspicious emails to your organization, and how you can help defend the integrity of your institution by taking actions based upon information where you can trust both the content and the sender.
  • Detailed explanation of phishing attempts
  • How to identify the various types of phishing attempts
  • Raising the importance of everyone contributing to the security of the organization
  • Sometimes phishing attempts are hard to identify, so more varied examples might be useful.
  • The focus is only on email, but phishing attempts can come other ways as well.
  • Helps employees identify phishing emails
  • Tests employees ability of identifying phishing emails using simulated attempts

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Not sure

Are you happy with KnowBe4 Security Awareness Training's feature set?


Did KnowBe4 Security Awareness Training live up to sales and marketing promises?


Did implementation of KnowBe4 Security Awareness Training go as expected?

I wasn't involved with the implementation phase

Would you buy KnowBe4 Security Awareness Training again?


  • Gives examples of security issues physically and via email.
  • Attempts to establish the importance of everyone helping keep the organization secure.
  • Establishes ways of submitting potential phishing emails to your organization's security department.

KnowBe4 Security Awareness Training New Features

Training sessions were informative, entertaining, and easy to understand for all users

KnowBe4 Security Awareness Training Support

Extensive information is available on their website, including information on recent phishing attempts, discussing new techniques being attempted, and webinars to discuss how to keep up to date on the latest attack techniques.

Using KnowBe4 Security Awareness Training

Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Navigation in and between lessons
  • Technical topics are well explained in terms easily understood by non-technical users
  • Visual illustrations /videos along with text displayed of audio being played
  • Understanding technical concepts that don't have an analogy in common terms