KnowBe4 rocks without breaking the bank - perfect solution for Midsize companies!
Updated August 01, 2023

KnowBe4 rocks without breaking the bank - perfect solution for Midsize companies!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

We needed to make our employees more competent and aware of the role they play in keeping not only Supernus information secure, but also their own information.
  • Engagement trainings.
  • Comprehensive reporting.
  • Easy to set up.
  • Project management template for step by step implementation.
  • Technical support is superb!
  • Customizing content such as branding some of the training templates or videos.
  • Publish and using own content in not straightforward.
  • Security posture was increased and in consequence, tickets related to computers being compromised, decrease notoriously.
  • Users are happy and engaged with the trainings and phasing campaign hence IT acceptance grew among our end users.
We choose KnowBe4 because is the best-known Security Awareness platform for end user training and phishing simulation. Not only was KB4 an usual referral from partners and peers within the industry but also, researching and consulting with Gartner validated our initial intentions on getting it.

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Broader training offering and engage end users with relevant and timely content to make our proposal more appealing and up-to-date.
Initially, we pulled and import users and groups from our on-prem AD. This, as you can imagine, is a time-consuming activity prone to manual errors. Currently, we evolved and use Azure as our identity provider. We connected KB4 and Azure and leverage SSO and SCIM. This allows us to not only seamless manage users/groups provisioning and deprovisioning but also sync very important attributes from users as Location, Department and Manager that we need for several of the workflows we have in place for this process.
We report to executives our campaign results based on the following metrics:

  • Current Organization Risk Score and Trend
  • Top 10 Risky Users.
  • Phishing Campaign Results (Failures)
  • % Training Completion
  • Phish-Prone % by Users
  • % users who report phishing via PAB
If you need a quick turnaround for Security Training Implementation, don't look anywhere else. KnowBe4 is a strong candidate. Quick to implement, easy for the end users, and it won't break your bank account.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
Multilingual Training Content
Not Rated
Training Gamification
Industry-Specific Security Training
Individualized Security Training Plans
Phishing Simulations
Security Reporting
Role-based user permissions
Single sign-on capability

KnowBe4 Security Awareness Training New Features

I wish I could leverage this platform for some internal trainings, however, it's not that easy to upload and manage own content. Maybe I'm asking too much out of a SaaS platform.

KnowBe4 Security Awareness Training Support

Technical support is phenomenal. They not only reply very fast to any inquiry, they are also knowledgeable and patience. The account representative is always on top of your initiatives to guide you in the best way possible in executing your next steps.