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Consistent, quality tool.
November 16, 2022

Consistent, quality tool.

Roxanne Bronsard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level II (Silver & Gold)

Modules Used

  • Kevin Mitnick Security Awareness Training
  • KnowBe4 Cybersecurity Awareness Posters
  • KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
  • The Security Awareness Company Content Library
  • MediaPRO

Overall Satisfaction with KnowBe4 Security Awareness Training

We provide Security Awareness training to our staff via KnowBe4 Security Awareness Training, and use the content for emails and newsletters.
  • Phishing campaign
  • Varied content in library
  • Support from KnowBe4
  • Poster sizes
  • Easier manipulation of phishing email templates to allow for more custom work
  • Reduced Phishing levels
  • Better understanding of social engineering

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 Security Awareness Training go as expected?

I wasn't involved with the implementation phase

Would you buy KnowBe4 Security Awareness Training again?

Yes

KnowBe4 Security Awareness Training is quite user-friendly and allows integration with AD, along with the ability to send emails to staff from the platform.

KnowBe4 Security Awareness Training Feature Ratings

Security Awareness Training
Not Rated
Training Content Library
Not Rated
Multilingual Training Content
Not Rated
Training Gamification
Not Rated
Industry-Specific Security Training
Not Rated
Individualized Security Training Plans
Not Rated
Phishing Simulations
Not Rated
Security Reporting
Not Rated
Integration with Security Tech Stack
Not Rated
Security
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated

KnowBe4 Security Awareness Training New Features

Usability is fairly straightforward, although I do find it difficult to find answers in the knowledgebase as there is so much information.

KnowBe4 Security Awareness Training Support

I have found customer support to be extremely helpful, although it may take a day or two to get a response.