Excellent value
March 26, 2022

Excellent value

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • Kevin Mitnick Security Awareness Training

Overall Satisfaction with KnowBe4 Security Awareness Training

KnowBe4 is used for all annual and new hire training. Training aids in educating our workforce on current security trends and threats. Additionally, the service is used to provide training on phishing attempts and retraining on failures identified during testing campaigns. The product is used with all employees from the C-level to individual contributors.
  • Phishing awareness
  • Physical security training
  • Password best practices
  • Building campaigns could be simplified
  • Allowance for additional domains to account for contract workers used by entity
  • Provide new awareness training earlier in the calendar year. 2022 training wasn’t released until March.
  • Historical tracking
  • Needed for compliance controls (soc, FedRAMP)
  • Increased user awareness on email security

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Overall the platform is a wonderful addition to any security framework used by the business. Integrations with okta make accessibility seamless and user management in the platform is extremely easy. Building campaigns can create a headache but the documentation provided by KnowBe4 eases that pain. Assigned account reps are extremely helpful and very prompt in responding to inquiries.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
Not Rated
Industry-Specific Security Training
Not Rated
Individualized Security Training Plans
Not Rated
Phishing Simulations
10
Security Reporting
10
Integration with Security Tech Stack
10
Role-based user permissions
10
Single sign-on capability
10

KnowBe4 Security Awareness Training New Features

Features to increase playback, pause, etc enable end-users to take training at their own pace. Training is engaging and provides up-to-date content to keep the user informed.

KnowBe4 Security Awareness Training Support

The training is always providing up-to-date training on current trends in addition to common security practices that have been around for some time.