Wish you've known them before!
March 28, 2022

Wish you've known them before!

Tina Marie Bautista | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • The Security Awareness Company Content Library
  • Popcorn Training
  • Twist & Shout Video Modules

Overall Satisfaction with KnowBe4 Security Awareness Training

We didn't have a platform that could do both training and phishing exercises. We used to do our content and it took a lot of effort and time to do this. There's no baselining or comparison to the industry. Not many reporting options. KnowBe4 Security Awareness Training has solved these and others. It is a very engaging platform and it has uplifted the security posture by improving the security culture in the organization.
  • Hollywood like short videos.
  • There's posters option.
  • Remedial trainings for failures.
  • Great customer support.
  • There's always something new.
  • Include modules specifically for nurses or healthcare workers.
  • Include videos on real hospital settings.
  • More people became security aware.
  • It has improved the security culture.
  • Time spent in building own content has been eliminated and used for something else.
I have a very good experience with customer support. They are always willing to help. Someone always gets back to me in a short period of time. Indeed a great customer service and a great experience!

Do you think KnowBe4 Security Awareness Training delivers good value for the price?


Are you happy with KnowBe4 Security Awareness Training's feature set?


Did KnowBe4 Security Awareness Training live up to sales and marketing promises?


Did implementation of KnowBe4 Security Awareness Training go as expected?


Would you buy KnowBe4 Security Awareness Training again?


Generally, the training is usable but could be improved. There should be additional short modules for nurses and healthcare workers who don't have much time to do things in front of the computer.
I am an avid fan of KnowBe4 Security Awareness Training, I believe in what they do. I used to do my own content but it's so time-consuming, when KnowBe4 Security Awareness came, it made my life easier. The people enjoyed the videos, they are funny yet educational. People loved it whenever I post them for our watch and learn sessions.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
Multilingual Training Content
Training Gamification
Industry-Specific Security Training
Individualized Security Training Plans
Phishing Simulations
Security Reporting
Role-based user permissions
Single sign-on capability