KnowBe4 - User awareness
August 04, 2023

KnowBe4 - User awareness

Tom Lundquist | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level I (Silver)

Modules Used

  • KnowBe4

Overall Satisfaction with KnowBe4 Security Awareness Training

KnowBe4 is used in this public K-12 school division to keep staff aware of potential email spoofing and scams. This product heightens awareness and provides you with data to understand which users need extra assistance in recognizing troubled messages. This can be done through campaigns that you initiate and parameters that you establish.

Data is provided to you after each campaign to see how staff are performing. There is also a comparisson graph visible to demonstrate how your firm compares to the industry average.

Support staff at KnowBe4 is also top notch. Any contact that I need or have had with them has been superb and professional.
  • Professional looking spoof messages to be used in your campaigns.
  • Teaches users data and details to be on the lookout for in messages.
  • Strengthens your knowledge on weak points in staffing to focus on.
  • I have been using KnowBe4 for two years now and am satisfied.
  • I do not have any suggestions for improvements.
  • ROI may be hard to measure. Statistics are available for you to establish an initial baseline with staff then you can compare to results of future campigns to measure effectiveness.
  • The more security measures we take to train our end users, the safer the data is that resides in our environment.
  • Users are the weakest link in your network. Make them smarter and more keenly aware of the dangers lurking in a simple email message.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

The traing and awareness campaigns are always changing and adapting to new scams created in the wild. The mimicking of real world scams and being able to present them to your users, the ability to impose your business logo on false messages, delivers realistic looking messages for testing the users strengths and increasing awareness.
Our users are intergrated through our Google domain.
Graphs and data representing whch users need guidance, which users are failed multiple times, are helpful in focusing training on the subset of users who need it the most.
The data showing where you stand with users failures compared to the industry averages provides opportunity for reflection and opportunities to design specific strategies for enhancing your roll out of KnowBe4.
The spoofing campaings I send out vary the kind of messages that are sent out. I send them out over a number of days and different messages to the staff so advice from one user to the other won't happen. I do not advertise that campaigns are on-going. Users never know what to expect.
I have been pleased with the reults acheived with this staff. Staff turnover always pinpoint new challenges to focus on and KnowBe4 does this for us so we can focus on more important matters.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
9
Multilingual Training Content
Not Rated
Training Gamification
10
Industry-Specific Security Training
9
Individualized Security Training Plans
10
Phishing Simulations
10
Security Reporting
10
Integration with Security Tech Stack
Not Rated
Role-based user permissions
9
Single sign-on capability
10