Decent product - has some flaws that could use improvement
February 17, 2022

Decent product - has some flaws that could use improvement

Dana Presto | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lattice

We use Lattice for the following:
1. Performance reviews.
2. Praise & Feedback.
3. Pulse Surveys.
4. Setting goals.
5. Development Plan discussions.
6. Some people use it to plan 1:1 meetings and set agendas.

There is also a place to see company anniversaries and values. An org chart exists but it doesn't seem very user-friendly.
  • Performance Reviews - I like that you can write a review and see feedback in an adjacent pane to help it move along.
  • Public Praise.
  • Pulse Surveys.
  • The interface is a little bit difficult to navigate. I think the home page could be more streamlined.
  • There is no way to check off or complete goals. It just reminds you forever until you delete them. There should be a way to have a list of completed goals.
  • The org chart could be clearer, although it's possible that it's just how my company is doing it.
  • Performance Reviews.
  • Pulse Surveys.
  • Goals.
  • Positive - getting out surveys to see where company culture can be improved. They used that to help with work/life balance. I cannot provide numbers or anything, I don't have access to the data.

Do you think Lattice delivers good value for the price?

Not sure

Are you happy with Lattice's feature set?


Did Lattice live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lattice go as expected?


Would you buy Lattice again?


It's good for completing performance reviews and setting goals. However, goals should have a different setup, as I mentioned in the previous question. The company also uses it for pulse surveys and one large survey that goes out each year. While I don't have anything to do with compiling that data, it seems to be functional for the HR team. Their goal is to make sure that large survey is as anonymous as possible and that they are able to effectively compile the data. They share it with us. The org chart could be more user-friendly too.

Lattice Feature Ratings

Performance plans
Manager note taking
Review reminders
Multiple review frequency
Subordinate goal setting
Individual goal setting
Line-of sight-visibility
Performance tracking