Great product that will likely improve and become even better
June 13, 2025

Great product that will likely improve and become even better

Ashton Berrett | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lead Forensics

We use Lead Forensics to find new customers interested in our service and see what our current customers are looking for.

Pros

  • Discovering new needs
  • Finding new contacts that we are unaware of
  • Helping with seeing what is popular

Cons

  • Better updates on companies' current names. Often if a company was a different company years ago it still says the old company name which is confusing.
  • Better identifying the correct location. Sometimes it seems like that the location coming up is the wrong location.
  • Giving a better understanding of how they got to the website would help too. Often is says "direct" but I would like to know if it was via a link from an email or what
  • Finding sales, I may not have been able to get
  • Comes across somewhat creepy knowing too much
  • Helpful in seeing what topics get clicks
It's great for a lot of things but it has a lot of stuff that you have to dig through. Contacts that are the wrong location. Contacts that are the wrong kind of company. Contacts that are too large to figure out who is looking.
We do not have many like this. SalesIntel is also very different, but I say I get more sales from Lead Forensics.

Do you think Lead Forensics delivers good value for the price?

Not sure

Are you happy with Lead Forensics's feature set?

Yes

Did Lead Forensics live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lead Forensics go as expected?

I wasn't involved with the implementation phase

Would you buy Lead Forensics again?

Yes

It's great to determine needs for companies that have small teams and are easy to locate the person who was interested. It's not great for company that are massive because it becomes impossible to future out who was looking at the website.

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