Leadsquare Must Underline That Time Loss Is Opportunity Loss
Updated July 27, 2017

Leadsquare Must Underline That Time Loss Is Opportunity Loss

Sarla Sharma | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with LeadSquared

It is at the primary implementation stage - the marketing automation .

Once all this thing is done we will be able to evaluate and certainly credit score for the product and technology.

  • It is still at the implementation stage , cant comment too much on the product part
  • Sales & Support Team is very good - but we are more concern about the LeadSqured 's technology - because this is important as more robust -efficient -effective the technology is , less the support user interface will be required.
  • The sales & support team is atleast good but this can be a major failure when the product itself is not good
  • It is really not functioning with complete mobile sales crm feature at all on IPhone - a big disaster , they are blaming that IPhone is blocking the features wherein - there is requirement to have their technological upgrade for both platform - There is absolute no solution to this . Infact it is not working on another staff's Android version too
  • we are completely struggling on mobile sales crm version - which is completely big failure. At times it appears just an eye wash in name of advance technology.
  • Another Big shock which they will not say - the meeting invitation is not working at all, then you will be asked to change your system completely - such important things are suppressed , this should be writing on their website about their technological limitations.
  • If you call on landline - then you cannot add a note on your mobile sales crm [this is only available when you call on mobile numbers]
  • Sheer lack of bare min basic feature requirement from the sales mobile crm - is sheer failure
  • This is our request to Leadsquared to focus on contribution towards its customer by its product and technology - making it more process oriented . Your contribution towards your customer's growth will remain your achievement throughout.A satisfied customer will be endorse your product and service
  • Just a small input - Look forward to see more creative mail campaigns template
  • If the technology is good then the ROI is the responsibility of the customers usage subjective to how well is the system implemented
  • Not AT ALL
Its just because the team was approachable , this is one very good point
Just a call and sms away are the team for support.
We had severe issue last time , since this is new product , new system, so the implementation and execution matter was highly sensitive wherein there was a disconnect on same. Our Prime concern is to understand the technology of leadsquared is it really worth enough to serve the bare min and basic sales & marketing automation purpose on larger and whole perspective.
Since it is at the implementatin stage so cant give a much of comment here . But as of now experience we are struggling.
Since Pratheek has taken over our account on implementation part - we honestly have no issues as of now.
The marketing automation implementation is pending once it is done - then the system should go great.
Once thing in particular if I have to highlight is that the Sales & Support Team is really very good .
Prashant, Sunny both are always approachable , Pratheek from support team who is handling our account, we would like to express- our entire team loves and values his service contribution alot . Indeed he is an asset for the organisation.

LeadSquared Feature Ratings

WYSIWYG email editor
5
Dynamic content
5
Landing pages
Not Rated
A/B testing
Not Rated
Mobile optimization
2
Email deliverability reporting
7
List management
7
Triggered drip sequences
7
Lead nurturing automation
5
Lead scoring and grading
5
Data quality management
5
Automated sales alerts and tasks
5
Calendaring
2
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated