Docebo Learning Suite

The solutions are really great for large organizations. Cost will be much lower and your cost to benefit ratio will be much higher but for a startup like ours, it's still a burden to carry such overhead for long. If you come from a large organization it is a better choice than all other options out there as you can minimize the cost by not carrying a large development team to include the latest features. Docebo has most of the things you can think of and even more.

If you are looking for customization and control of a platform Docebo is for you! If you are looking for automated emails/communication, I think this is a fail, as there are bugs with this which cause confusion, a lot. Communication is key!

Our team members can access developmental skills and improve their service delivery skills with time. Absent members can track what has been learned and be on the same page with other members. It creates [a] conducive environment for learning, giving all the necessary materials required for successful lessons. It has [a] great UI that is flexible for learners. Learning from Docebo [Learning Suite] can be easily organized from anywhere and is mobile friendly, making the content to be more flexible.

Docebo [Learning Suite] is a great tool for hosting content when you have a clear idea and path of how you want your users to engage. Essentially, the UI and experience is beautiful and the navigation for users really beats out many other learning platforms but you need to be very deliberate in designing the paths for employees to take. You cannot expect employees and users to intuitively figure out what they need to do within the system. This is a key drawback. What I love is content curation from external sites such as youtube, linkedin, and uploaded videos that can launch all within Docebo -that for us is key to track how much engagement were getting where we couldn't have that on our previous platform.

It is a good LMS if you have industrial or corporate customers where you need to incorporate your own branding. It is not as appropriate for education or government customers. It has a wide variety of functionality such as Social learning, certifications and retraining, vILT, webinar which is nice to expand capability.

The service is very slow often taking months to resolve issues. The CSM program is poor, with ill knowledgeable people not well trained in customer management with a lack of good follow through. This has been independently observed by several of our Super Admins as well as customers at their annual meeting. They say it has to do with growth, but this has been the case for years.

It is a good tool that helps design the training curriculum. It is easy to set up reminders when courses are overdue and run various reports. There is an issue with system latency, especially with video training. After the video is complete, and if you click exit, the status does not update under my records.
There are times when the user can click on a video and work on other tabs. There should be functionality where the video stops when the Docebo page is not being accessed.

The team is prompt and knowledgeable. It would be nice to have the ability to call and talk to a real person. All problems have been resolved so far, hence no issues.

Docebo is very well suited to all those companies that need to be constantly updated on issues, such as sales or technology, because through this tool you can have your person updated on specific topics. Docebo Learn is driven by artificial intelligence, which makes your work faster and easier to find. It is a very didactic tool--you can make video conferences, chat, and forums. It also allows you to evaluate the skills and knowledge of your employees.

If you need to get up and running quickly with an online training system, are okay with mediocre functionality, and want to use course content from their marketplace, Docebo is a good option. If you want a more powerful system and good support, then I do not recommend Docebo.

Extremely well suited for simple projects, when the customer process is simple or there is no process.
It is less appropriate for complex projects, when software customizations may be needed (they are possible but costs may increase a lot).