Docebo Learning Suite Reviews

13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Reviews (1-7 of 7)

Companies can't remove reviews or game the system. Here's why.
April 20, 2021
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Docebo [Learning Suite] across all departments for core learning such as safety, code of conduct, anti-harassment trainings but also for regulatory and industry related learnings that may be segmented throughout our businesses. We do additionally use the platform to host our employee resource group activities and other non-required trainings that employees may want to take as on-demand content offerings.
  • Creation of curated learning paths
  • Ability to pull in content from a variety of sources
  • Auto assignment of users to paths
  • User experience of home page
  • Manual enrollment of users to new paths
  • Feeds from HRIS can be finicky
  • Tracking user engagement and completion is not as quick as I'd like
Docebo [Learning Suite] is a great tool for hosting content when you have a clear idea and path of how you want your users to engage. Essentially, the UI and experience is beautiful and the navigation for users really beats out many other learning platforms but you need to be very deliberate in designing the paths for employees to take. You cannot expect employees and users to intuitively figure out what they need to do within the system. This is a key drawback. What I love is content curation from external sites such as youtube, linkedin, and uploaded videos that can launch all within Docebo -that for us is key to track how much engagement were getting where we couldn't have that on our previous platform.
Read this authenticated review
February 23, 2021
Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
We use Docebo for online learning for training of our customers on our technology in addition to in person training.
  • Incorporate your own branding
  • Accepts different formats of elearning courses (scorm, videos, documents, etc)
  • added functionality such as Social learning, iLT, viLT, certfications and retraining
  • Service and support
  • The LMS is glitchy
  • The company as a whole lacks a fine finish. It is 3 star in all categories and can't achieve excellence
It is a good LMS if you have industrial or corporate customers where you need to incorporate your own branding. It is not as appropriate for education or government customers. It has a wide variety of functionality such as Social learning, certifications and retraining, vILT, webinar which is nice to expand capability.
The service is very slow often taking months to resolve issues. The CSM program is poor, with ill knowledgeable people not well trained in customer management with a lack of good follow through. This has been independently observed by several of our Super Admins as well as customers at their annual meeting. They say it has to do with growth, but this has been the case for years.
Read this authenticated review
November 11, 2019
Shreshthi Mehta, PMP®, PHR® | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Docebo is being used by the entire organization. Individual departments have used it to customize their training requirements. It is a good tool where a library of training, videos, and other information can be stored. Video links can be stored from youtube and other websites. Training data can be stored in different formats like PDF, PPT, SCORM, etc. Besides being a good library, Docebo has also acted as a good communication tool. Manual training lists, email signup sheets have been eliminated.
  • I really liked the user training in Docebo. It shows how users can access different modules.
  • Training reports.
  • The cloud-based system allows you to connect from anywhere.
  • Issues with latency. Once training is complete, it takes a while for it to show up in personal records. This can lead to frustration sometimes when one training is a prerequisite for another.
  • LMS admin cannot proxy into another user's account.
  • Training videos have a size limit.
It is a good tool that helps design the training curriculum. It is easy to set up reminders when courses are overdue and run various reports. There is an issue with system latency, especially with video training. After the video is complete, and if you click exit, the status does not update under my records.
There are times when the user can click on a video and work on other tabs. There should be functionality where the video stops when the Docebo page is not being accessed.
The team is prompt and knowledgeable. It would be nice to have the ability to call and talk to a real person. All problems have been resolved so far, hence no issues.
Read Shreshthi Mehta, PMP®, PHR®'s full review
December 11, 2019
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Docebo LMS is one of the LMS applications with Artificial Intelligence enabled. The application is used by the whole organization. It addresses the key problems such as post-implementation support, social, micro and enterprise learning features requirements in single LMS application, gamification requirements and custom widgets (most impressive). It is also meeting the industry-level compliance requirements such as CFR compliance for Life Science industry.
  • The application is powered by Artificial Intelligence which led the learners to have more intuitive learning recommendations.
  • Customized Widgets - this is very impressive and custom menu pages.
  • Easy integrations with third-party applications such as HR, EDMS, etc through APIs.
  • eLearning contents compatibility for SCORM, AICC and APIs.
  • Thumbnail (including custom) creation feature by default for creating courses.
  • Business Intelligence Reports are not available. Dashboards and advanced reporting features are still in an evolving stage.
  • Instructor Led Training Course creation features need improvement.
  • Device compatibility to be improved and all features available for Desktop learners should be available in all mobile devices.
Docebo LMS is mostly used for educational institutions and also for small/medium-sized companies. For larger organizations, the robustness, reporting, and customer support areas are yet to be improvised. The automation of the course completion feature is not fully developed; hence, a lot of manual efforts are required. It is well-suitable for the organizations where they expect a lot of flexibility and customization.
The cost of the product is comparatively less, and the return on investment is high. It offers a lot of flexibility in terms of features, customization, enhancements, etc. Since this is an evolving product, it brings up the latest features to the customers quickly. Customer support, product stability, and reporting are a few areas where they have to improve.
Read this authenticated review
November 12, 2018
jose lamas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
This tool is being used in all departments for all learning, as Docebo increases the motivation of employees to learn. Docebo allows me to give online courses to all employees of the company, on topics of interest such as sales, marketing, and others. Best of all, it has interfaces for video conferences, and you can track the courses.
  • Helps learning and team training.
  • Reduces work time
  • Reduces costs in very expensive courses.
  • The platform is based on a cloud which helps you save everything and share.
  • You can manage and direct the courses online.
  • It allows you to follow up on certifications
  • Your staff will be prepared professionally
  • The courses are not recognized in some universities
  • The files are very heavy, which means that sometimes the program does not respond with the desired speed
  • Without internet it does not work as we wish
Docebo is very well suited to all those companies that need to be constantly updated on issues, such as sales or technology, because through this tool you can have your person updated on specific topics. Docebo Learn is driven by artificial intelligence, which makes your work faster and easier to find. It is a very didactic tool--you can make video conferences, chat, and forums. It also allows you to evaluate the skills and knowledge of your employees.
Read jose lamas's full review
August 01, 2017
Ryan Burke | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Review Source
Docebo is the LMS we use for our Conga University site, which supports employee, customer, and partner training.
  • The user interface is well designed and for the most part very intuitive.
  • Administration is fairly straight forward - I've used other LMSs that require intense concentration and pages of written notes to remember how to create and deploy a course - this is not the case with Docebo.
  • Docebo is an open system that has many integrations.
  • The new certification module is not very robust. To me this is typical of many of their modules/apps you can integrate into the system. to say the least, they leave much to be desired (for example, I never could get eCommerce to work properly).
  • Support has been truly awful the last few weeks - not only am i not getting timely responses, but i am not getting helpful responses. Functionality I paid for does not work and support, when they respond, seem to be at a loss as to how to help me.
  • Easier to customize and a more consistent experience across the product.
  • In three years I do not believe they have implemented any of my feature requests. It is a shame because many of their new features seem to have a lot of potential, but after I get in and use.
  • It feels a bit like Docebo is "nickel and diming." Some of the paid apps seem to be functionality that should be included in the basic subscription (eCommerce, gamification, having an https domain, etc.).
If you need to get up and running quickly with an online training system, are okay with mediocre functionality, and want to use course content from their marketplace, Docebo is a good option. If you want a more powerful system and good support, then I do not recommend Docebo.
Read Ryan Burke's full review
November 16, 2016
Luciano Gardesani Marques | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source
We are a consulting company that represents Docebo in Brazil. We sell, deploy and support technically the platform for our customers. We have choosen Docebo after studying 4 or 5 similar solutions. Actually Docebo is used to support e-Learning projects for different types of demands and/or industries.
  • Ease-of-use: very friendly, intuitive, simple processes for administration.
  • Flexible and simple content publishing: easy to manage learning plans, upload learning content in several formats, assessment/testing creation/control.
  • Modular features: allow to activate/dactivate features, some of them are paid. Very useful to set up the platform accordingly.
  • I believe the pricing positioning could be improved, specially to support projects with more than 350 active users.
  • It would be great if the product had an integrated authoring tool to create more compelling learning content inside the platform. Today it is possible to convert PPT files or upload videos.
  • The Brazilian Portuguese version could be improved. It is possible to apply adjustments using the translation tool, but a few resources are always in English.
Extremely well suited for simple projects, when the customer process is simple or there is no process.
It is less appropriate for complex projects, when software customizations may be needed (they are possible but costs may increase a lot).
Read Luciano Gardesani Marques's full review

Docebo Learning Suite Scorecard Summary

Feature Scorecard Summary

Course authoring (2)
7.0
Course catalog or library (2)
8.0
Player/Portal (2)
8.0
Learning content (1)
9
Mobile friendly (1)
9
Progress tracking & certifications (2)
8.0
Assignments (2)
8.0
Compliance management (1)
9
Learning administration (2)
7.0
Learning reporting & analytics (2)
6.1
Social learning (4)
6.8

What is Docebo Learning Suite?

Docebo helps enterprises leverage technology to create, deliver, and understand the business impact of their learning experiences through The Docebo Learning Suite.

Docebo's multi-product learning suite aims to enable enterprises around the world to tackle any learning challenge and create a true learning culture within their organization.

Docebo's Learning Suite now includes the Docebo Content Library, which includes over 60,000 courses of premade elearning content optimized for desktop and mobile devices.

Docebo Learning Suite Features

Learning Management Features

Has featureCourse authoring
Has featureCourse catalog or library
Has featurePlayer/Portal
Has featureLearning content
Has featureMobile friendly
Has featureProgress tracking & certifications
Has featureAssignments
Has featureCompliance management
Has featureLearning administration
Has featureLearning reporting & analytics
Has featureeLearning
Has featureAssessments
Has featureLive online learning
Has featureIn-person learning
Has featureMicro-learning
Has featureVideo learning
Has featureeCommerce
Has featureAICC-compliant
Has featureSCORM-compliant
Has featureTin Can (xAPI) compliant
Has featureSocial learning

Docebo Learning Suite Screenshots

Docebo Learning Suite Videos (3)

Docebo Learning Suite Downloadables

Docebo Learning Suite Integrations

Docebo Learning Suite Competitors

Docebo Learning Suite Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Docebo Learning Suite Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
0%
Mid-Size Companies (51-500 employees)
20%
Enterprises (> 500 employees)
80%

Docebo Learning Suite Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Docebo Learning Suite Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:80+
Supported Languages: 45+

Frequently Asked Questions

What is Docebo Learning Suite?

Docebo is a SAAS/Cloud platform for e-learning, also known as a learning management system. Docebo is available in 30 languages. While the primary users of Docebo are midsized companies, it is also assessable for large companies and SMEs.

What is Docebo Learning Suite's best feature?

Reviewers rate Social learning highest, with a score of 6.8.

Who uses Docebo Learning Suite?

The most common users of Docebo Learning Suite are Mid-size Companies from the E-Learning industry.