Great system, great customer service
February 09, 2023

Great system, great customer service

Susan Kimelman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Less Annoying CRM

I host several events so use the system to organize companies that are coming to our events, and prospect for those events. I am able organize by which event or events they are coming to or are being pursued to attend.
  • Customer Service
  • Intuitive
  • Easy interface
  • I am sure there are places to improve but honestly I am small so am happy with what is provided. I focus on the things I need which they provide and do not try to find other areas that I do not use anyway
  • I do not lose track of leads and inquiries so am much more organized. This would be the same if I used another system but when I hit a snag they answer an actual phone or email immediately which means no disruption to my workflow
Easier, less expensive, easy to implement, great training.

Do you think Less Annoying CRM delivers good value for the price?

Yes

Are you happy with Less Annoying CRM's feature set?

Yes

Did Less Annoying CRM live up to sales and marketing promises?

Yes

Did implementation of Less Annoying CRM go as expected?

Yes

Would you buy Less Annoying CRM again?

Yes

For all the previous answered reasons
As answered
Customer service trumps everything-if it can not be done they offer an alternative solultion

Less Annoying CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Territory management
Not Rated
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
10
Channel / partner relationship management
Not Rated
Case management
10
Help desk management
10
Lead management
10
Email marketing
Not Rated
Task management
10
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
10
Customizable reports
Not Rated
Custom fields
10
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated