Item: Seismic Learning
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Lessonly is used for our on-boarding training as well as any new skills training. Many employees here continue to use Lessonly after training because they prefer the format when researching customer issues.

Pros and Cons

Interactive
Easy to navigate
Consistent

No need for a background image in lessons
Could be easier to retake tests
Maybe add a "favorites" folder for people to get back to lessons quickly

Return on Investment

Decreased time to get an employee in role
More consistent for agents
Easy to retrain if needed

Support Rating

Honestly, I haven't used support but I do see the chat window is always available if I ever do need support.

Alternatives Considered

Blackboard Collaborate

I have used Blackboard before, I would say lessonly is slicker. Easy to get up and going with new employees.

Other Software Used

Zendesk, Slack, Asana

Likelihood to Recommend

I like Lessonly's ability to translate to a self-paced training for at-home or remote employees as well as to work as a classroom guide.

Lessonly and Me

Overall Satisfaction with Lessonly