Lessonly: Powerful, Intuitive, and a Game Changer
December 20, 2019

Lessonly: Powerful, Intuitive, and a Game Changer

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Lessonly

Lessonly usage has spread across our organization as teams have come to experience what a powerful tool it is. It is most heavily used for onboarding, documenting company processes, product training, as well as the training program for our customer service agents. In the past few months, we've also begun using it for compliance training. Ultimately, Lessonly has made it easier than ever for us to meaningfully disseminate information across the organization while also ensuring that employees receive the same quality of training no matter where they are located. Additionally, it is helping us to foster a more self-serving employee base by providing information at their fingertips. We've found this to be especially helpful for teams/roles that receive the same questions repeatedly (like our IT team). Now, they can spend less time being reactive and instead focus on core responsibilities.
  • Content creation is incredibly intuitive and they offer an array of element options that can be created natively (text, flip cards, reveals, video, quiz questions/knowledge checks, etc.), cutting down on additional tools you may need. Of course, if you'd like to bring in external content, that can be done seamlessly. All of this also means being able to provide training that touches upon various learning styles— a huge win for learners!
  • Lessonly also has a Chrome extension that allows learners to pull up content in-browser so that they can learn side-by-side or simply access information within seconds. I don't know what I'd do without it.
  • Excellent service! If you need help, you can contact the Lessonly team from the chat widget while continuing to go about your work. Every interaction I've had with their team has been nothing but friendly, helpful, and just incredibly positive overall.
  • Lessonly does market itself as being a tool that simplifies training. While not a bad thing at all, if you're looking to incorporate things like gamification, then that's not something that is offered at present.
  • While Lessonly provides helpful data dashboards to admins, I'd love to see the 'Insights' feature continue to grow. You can currently download a CSV of all activity, but as the sole trainer at my company, it can be challenging trying to sift through that. That said, they've made many updates in the past year and am hopeful that they'll add more insightful dashboards as they continue to grow.
  • Lessonly has reduced initial onboarding time, saving the company money and providing a better experience.
  • We've also been able to reduce international travel to our HQ as onboarding can now be completed virtually and supplemented with video conferencing.
Not only is the Lessonly support team easy to get in touch with via the chat widget, they are beyond friendly, super helpful, and human. No question is ever too small and, when I've had more detailed/technical issues, they are happy to investigate to always follow up when they say they will. Love the Lessonly support team!
Lessonly's tools allow me to natively create screen recordings with narration - this was something that I couldn't do with other LMS products that I reviewed. Other providers did not offer the ability to quickly pull up lessons and review them side-by-side in Chrome. Being able to create diverse content and also make it really easy for learners to access that information was really important to me. I was impressed by Lessonly's user-friendly platform from the get-go.
Lessonly is an incredible tool for any company looking to offer an LMS that is super user-friendly & intuitive, both on the content creation side and on the learner side. Especially if you're looking to work with various SMEs at your org, Lessonly provides a low barrier to entry for them to share their knowledge. Onboarding is another area where Lessonly has been a revelation for us. Previously, we had an intensive onboarding that was completely led in-person by myself. Instead of front-loading new hires with information, I now use Lessonly to set an assignment schedule so that information is being shared at a better, more meaningful time. In turn, that has allowed us to shorten the initial onboarding and get new hires acquainted with their teams sooner.
Because my company offers a product and we believe that all employees should experience it, we also use Lessonly for product training. This used to be a full-day, in-person training. Now, it's more engaging, incorporates different learning styles, and has made it easier for me as a trainer. If you're looking to have a tool that allows you to author courses in greater detail (think Adobe Captivate) or provides gamification, then it might not be the right LMS.

Lessonly Feature Ratings

Course authoring
10
Course catalog or library
9
Player/Portal
10
Learning content
9
Progress tracking & certifications
9
Assignments
10
Compliance management
10
Learning administration
10
Learning reporting & analytics
9
Social learning
9