Great LMS -- Very intuitive
December 20, 2019

Great LMS -- Very intuitive

Carly Foerster | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lessonly

We use Lessonly primarily for our revenue-generating and customer-facing teams (i.e. Account Executives, Sales Development, Customer Success, Renewals, etc.) On occasion, we also leverage it for training support and product role outs company-wide. We looked to bring on an LMS for a few reasons. First, to free up our bandwidth (with a small team of two training and developing 60+ revenue generating roles) -- an LMS system allowed us to create well-built out, self-paced trainings that did not need to be delivered in person. Second, we needed a tool to better track, train, teach, and gather insight into how our reps are progressing in their development. Lessonly has delivered in spades.

We are able to leverage Lessonly in so many different ways: new hire on-boarding trainings, product updates, marketing roll-outs, knowledge base, compliancy trainings, etc. It’s also a really simple format for our reps to follow, even when they are on sales/customer calls.

Pros

  • From a usability standpoint, Lessonly is incredibly intuitive and user friendly. This was our first LMS product purchased, and it was really important for us to have a system that we could dive into head first without a large learning curve.
  • What I've appreciated most about Lessonly are the people and teams within the company who support their clients. It was very evident during our sales evaluation that this was a team that aimed to grow and scale alongside their clients by listening to, and acting upon, feedback. They have proven this time and time again.

Cons

  • This was not the most robust platform when we initially evaluated, and there are still feature gaps to be filled, but overall, we have been very satisfied with the experience.
  • Customization for emailed communication out of the platform (i.e. assigning Lessons) is lacking, but not a huge concern considering that is not the main focus of the system.
  • Time savings has been one of the most impactful parts of ROI with Lessonly. We have a small (but mighty) team and needed a way to deliver content that didn't require all of our time to be spent in in-person trainings. Lessonly allows us to quickly and efficiently create training content to roll out across the team.
What I've appreciated most about Lessonly are the people and teams within the company who support their clients. It was very evident during our sales evaluation that this was a team that aimed to grow and scale alongside their clients by listening to, and acting upon, feedback. They have proven this time and time again.

Our Customer Experience Rep is incredibly responsive and always willing to take a call, in-chat product questions are answered quickly -- overall, a great experience with customer support.

We looked to bring on an LMS for a few reasons. First, to free up our bandwidth (with a small team of two training and developing 60+ revenue generating roles) - an LMS system allowed us to create well-built out, self-paced trainings that did not need to be delivered in person. Second, we needed a tool to better track, train, teach, and gather insight into how our reps are progressing in their development. Lessonly has delivered in spades.

We are able to leverage Lessonly in so many different ways: new hire onboarding trainings, product updates, marketing roll-outs, knowledge base, compliancy trainings, etc.

Slack, Seismic, SalesLoft, ZoomInfo, Zoom, 8x8 X Series (Formerly Virtual Office), Okta Workforce Identity
Lessonly is well suited to teams/companies who have a focus in training and development beyond general information dispersal. You can easily leverage the Lessons & Pathways to build out really impactful development tracks for new hires, potential promotions, etc. This is great both for individual standalone lessons, as well as a follow-up to in-person trainings. On the flip side, a scenario where Lessonly would not be as well-suited is as a general repository for documents. This is built as a training tool, not just a knowledge base hub.

Seismic Learning Feature Ratings

Course authoring
8
Course catalog or library
8
Player/Portal
9
Learning content
8
Mobile friendly
Not Rated
Progress tracking & certifications
9
Assignments
10
Compliance management
9
Learning administration
10
Learning reporting & analytics
9
Social learning
8

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