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Little Green Light will help you raise money!
January 16, 2020

Little Green Light will help you raise money!

Abby Henkel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Little Green Light

We use Little Green Light (LGL) to track donor data including donation history, mailings, meeting summaries, contact info, background info, and more. We also use it to pull complex reports with all sorts of data. We develop mailing lists and track data on who receives the mailings. We run fundraising campaigns and track progress using their Appeals and Campaigns functions. We email donors and smaller groups and track all the emails in LGL. Every employee uses it. It's our number-one resource to keep track of information on people.
  • You can pull robust reports based on complex queries and get all kinds of information.
  • Their customer service is fantastic. If I have any question or need help in the database, they respond and take care of it promptly.
  • Occasionally I want to pull a report and can't get the information I want. That's usually when I'm within a certain area of it, like Gifts, and it won't let me pull data outside of a few categories relevant to that. I haven't figured out why yet.
  • The interface works well and is easy to read, but it does look like it hasn't been updated in a long time. It's not as modern and flashy as some newer ones. But that's not really a flaw. I don't have a lot of complaints!
  • It has definitely helped us recruit more donors and keep up to date on sending reminders, thus raising more money.
  • Since it's easy to use, even our least techie staff can handle it, so it's easy to implement and use across the organization.
It's been a long time since I used eTap, but I much prefer LGL. It's just set up in a way that makes storing and pulling up info much easier, and pulling reports. Unless eTap has changed in the past 6 or so years.
I've never experienced a more responsive or friendly tech company. They are always right on top of emails and will work on a problem until it's solved. I also appreciate their blog, which gives helpful fundraising tips as well as best-use suggestions for getting the most out of the database. The LGL learning center also has tons of resources on how to use the software and get anything you want out of it.

Do you think Little Green Light delivers good value for the price?

Yes

Are you happy with Little Green Light's feature set?

Yes

Did Little Green Light live up to sales and marketing promises?

Yes

Did implementation of Little Green Light go as expected?

I wasn't involved with the implementation phase

Would you buy Little Green Light again?

Yes

Basically any nonprofit can benefit from this. I can't think of an instance where you wouldn't want to use it. I suppose things like Raiser's Edge might be more robust for a really huge nonprofit, but LGL works great for our needs. It's also not appropriate for a business, as it was built for nonprofits and is made to track donor data, not customers and purchasing and tax and all that. LGL is also not accounting software.