Item: Little Green Light
Rating: 10
Author: Sheri Rettew

Overall Satisfaction with Little Green Light

Use Cases and Deployment Scope

Hope Clinic uses Little Green Light for our donor management and communications. We use it for event forms and sign-ups, as well as producing year-end statements for donors. We have approximately 1,400 donors and grantors and have been able to segment our donor database into categories, which makes for easier management and communication. The price and robust nature of LGL make this a no-brainer for small to medium-size nonprofits. I can't say enough about them.

Pros and Cons

Pros

Handles donor communications with ease.
Integration with PayPal is seamless.

Cons

I wish it had email formatting rather than integrating with MailChimp, but a small price to pay since it does in fact handle email communications. I've actually found that donors appreciate the "personal" touch versus the more polished, formatted email of MailChimp because they feel like the email went just to them.
Wish it had the ability to email year-end statements as easy as it is to print them.

Return on Investment

Email communication has improved with our donors because they feel the email is addressed just to them.
We've been able to improve our donor management to include gift management and pledges.

Alternatives Considered

Bloomerang and Salsa CRM

Little Green Light is reliable, easy to maneuver, and has robust features that are trustworthy, accessible, and a more user-friendly system than either Bloomerang, Salsa, DonorTools, and Eleo Online. I've tried or demoed most every system out there for small- to medium-sized nonprofits, and Little Green Light beats them all for features and pricing.

Support Rating

Little Green Light support has always been accessible and accurate in their assistance when it's been needed. The tutorials and webinars are also of great assistance. The best gift any development director or executive director can give themself is the gift of LGL, learning its features, and getting ready to improve their relationship with their donor's thanks to LGL.

Key Insights

Do you think Little Green Light delivers good value for the price?

Yes

Are you happy with Little Green Light's feature set?

Yes

Did Little Green Light live up to sales and marketing promises?

Yes

Did implementation of Little Green Light go as expected?

Yes

Would you buy Little Green Light again?

Yes

Other Software Used

Adobe InDesign, Adobe Photoshop, Microsoft Office 365, QuickBooks Desktop for Mac

Likelihood to Recommend

Hope Clinic has a 1,400 member donor database, including grantors, one-time donors, event attendees, volunteers, churches, etc. It handles gift management with ease, as it does email communication. It's super easy to segment and select a list of your choosing and email just the selected donors. We use it for forms to collect event attendees, surveys, and donations. I honestly can't say enough about this platform and have recommended it to every NPO who asks on Facebook groups. You can't beat the price for the robustness of the system.

Comments

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