Small Org, Big Difference: LGL took us from $200,000 to $500,000 in two years.
January 31, 2020

Small Org, Big Difference: LGL took us from $200,000 to $500,000 in two years.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Little Green Light

LGL is used daily by all US-based of our organization. It serves as our donor "address book," record of communications, funding and campaign database, and host of donor-facing online giving pages.
  • LGL has many functions, but unlike Salesforce or bigger software, the less-used functions do not crowd out the basics. First-time users are easily coached and not overwhelmed, in my experience implementing it in my organization.
  • LGL is a great value for the price! Could not find a better deal in all my research.
  • We have yet to get a good handle on getting automatic notifications for thank-yous.
  • No integration yet with QuickBooks.
  • In two years of using it, we went from $200,000 annually in donor revenue to $500,000. Many factors went into that, but the ease of communications through LGL is definitely one of them.
  • We went from managing communications with ~200 donors to ~400.
LGL is much cheaper than these alternatives. While their design is more professional and their customer support more available (LGL does not do phone support), LGL had all of the functions we need.
They do not do phone support or chat support, only via email. Every time I have contacted them, they have responded and within 24 hours either solved the issue or explained that the software does not have the functionality.

Do you think Little Green Light delivers good value for the price?

Yes

Are you happy with Little Green Light's feature set?

Yes

Did Little Green Light live up to sales and marketing promises?

Yes

Did implementation of Little Green Light go as expected?

Yes

Would you buy Little Green Light again?

Yes

LGL is well-suited to our organization of $500,000 and three employees. We have found it particularly useful for tracking donors' giving, generating year-end statements, taking online donations, generating mass mailings, and recording email communications with donors. Specifically, when Jan comes and we need to send out year-end giving statements, the process is very easy. When we receive a gift via check or online, it is easy to record. We have a sponsorship system where donors can sponsor the education of a certain student, and we have found it very easy to track who sponsors who. We're able to easily send emails to everyone who lies within a certain radius of a ZIP code when we are putting on local events. We're able to easily set up events and record who has attended.