Great multichannel support software.
May 18, 2020
Great multichannel support software.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with LiveAgent
We are using LiveAgent across all companies we have been operating for many years. Its UI/UX is very intuitive and has supported us to serve our clients' needs greatly.
- Live chat.
- Voice calls.
- Multiple agents.
- Cross platform integration.
- Support portal with forums and KB.
- Plenty more options our team loves to use.
- Just minor fixes.
- Increased our customer satisfaction threefold.
- Increased our revenue by providing immediate support.
We switched from various other support systems to LA and never looked back.
Do you think LiveAgent delivers good value for the price?
Yes
Are you happy with LiveAgent's feature set?
Yes
Did LiveAgent live up to sales and marketing promises?
Yes
Did implementation of LiveAgent go as expected?
Yes
Would you buy LiveAgent again?
Yes