A complete and powerful chat system
May 20, 2020
A complete and powerful chat system
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with LiveAgent
Very fat and complete chat solution. It integrates a powerful chat solution with helpdesk and knowledge base. It is very easy to implement an online support solution between different websites (we are using it on three of our company sites) and collaborate with the team members.
- Powerful, fast and reliable.
- Complete customer service solution (KB, chat and helpdesk).
- Very efficient support team.
- Chat widget a bit outdated (maybe more design options would be great).
- WhatsApp integration (important in Spain).
- Great improvement of online customer support.
Do you think LiveAgent delivers good value for the price?
Yes
Are you happy with LiveAgent's feature set?
Yes
Did LiveAgent live up to sales and marketing promises?
Yes
Did implementation of LiveAgent go as expected?
Yes
Would you buy LiveAgent again?
Yes