Rescued by LogMeIn
November 20, 2017

Rescued by LogMeIn

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogMeIn Rescue

LogMeIn is used across my whole organization as a response to the challenges involved with memorizing and safe-keeping of multiple passwords. Because we deal with sensitive student data, it is important that our passwords are complicated and secure. Yet, that causes a challenge for teachers who may have a different password for multiple sites. We've recently moved to a Single Sign-On approach through Microsoft, but I still use LogMeIn to store passwords to dozens of websites.
  • I like the fact that the software asks me if I'd like to store a password
  • I like that there is a dropdown menu so that I can select a different password if needed
  • I like that my passwords are secure and encrypted, and I can't even see them
  • I did find it challenging to change passwords if I ignored the software's initial prompt to change. Sometimes I hit "no" too quickly and then could never figure out how to go back and edit a password.
  • I think it saves the company money by freeing up their technical support representatives. There are fewer calls from staff members who forgot a password.
  • Firefox
Firefox saves my passwords, but they are not secure or encrypted.
I would recommend this for banking, education, or healthcare where there are lots of sensitive bits of data to protect. I don't see it being necessary for a personal account, because most browsers save passwords, but I certainly don't think it would hurt anyone to have.

LogMeIn Rescue by GoTo Feature Ratings

Screen sharing
Not Rated
File transfer
Not Rated
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
Not Rated
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated