Overall Satisfaction with Rescue
I use the LogMeIn Rescue software for 5 years now. And it [helps] me to resolve customer configuration with a lot easier [manner]. We can solve almost all the [cases remotely]. I am very happy to use this software. Sometimes, [I] invite my colleague to work together on the same session in [LogMeIn] rescue to solve complex issues. Good Software.
- Share screen with customer[.]
- Can control the mouse of customer remotely[.]
- I can invite other colleague to work together to fix customer issues[.]
- To find a better way to connect with Mac computer users[.]
- Save a lot of onsite visit[.]
- Solve customer issues much faster[.]
- Make customer happy and give great experience[.]
Do you think Rescue delivers good value for the price?
Yes
Are you happy with Rescue's feature set?
Yes
Did Rescue live up to sales and marketing promises?
Yes
Did implementation of Rescue go as expected?
Yes
Would you buy Rescue again?
Yes