Remote Life saver that needs some tweaks.
December 08, 2021
Remote Life saver that needs some tweaks.
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with LogMeIn Rescue
To remote into [colleagues' machines] for remote support. The product addresses the challenges of supporting remotely during this pandemic. from a simple [log in] issue to putting a pc back on the domain to re-installing a piece of software or setting up a new user.
- System information
- Ease of creating several methods to get a support link to user[.]
- Toggle from screen to screen[.]
- Slow start up when launching app[.]
- Slow connection with client to support analyst.
- Requiring rights or permission to get a pc name/systems info[.]
- Helped with remote support[.]
- File transfer
- BeyondTrust Remote Support (Legacy)
I prefer beyond[.]
Do you think LogMeIn Rescue by GoTo delivers good value for the price?
Not sure
Are you happy with LogMeIn Rescue by GoTo's feature set?
No
Did LogMeIn Rescue by GoTo live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of LogMeIn Rescue by GoTo go as expected?
I wasn't involved with the implementation phase
Would you buy LogMeIn Rescue by GoTo again?
No