This is the Best Data Analytics Platform Out There
May 03, 2021

This is the Best Data Analytics Platform Out There

Greg Alder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Looker

Looker is an ETL (extract, transform, load) software, which means that it has the ability to ingest data. Users can create dashboards in various flavors, such as dashboards, reports and line graphs. The platform looks well-designed and is really easy to navigate. All the three columns and the dropdown boxes are well thought-out. These offer a level of customization to an extent that you can further customize them according to your needs.
  • The core-visibility lets you monitor your entire workflow along with live data.
  • The user interface makes the task of figuring out the data easy.
  • Find the relevant data that your business needs.
  • Build models on the fly.
  • Customer service could be more responsive.
  • Platform can be expensive depending on the level of your business.
  • The platform allows you to create visual representations of your data and store them in charts, graphs and maps.
  • Gives the business owner the flexibility to visualize their data in a real time manner, thereby enabling the business owner to be on top of their data and understand its dynamics.
Looker is widely used and trusted within the data analytics industry, so this is the main reason why we chose it and selected it over other software. Also, the interface is pretty easy to use so it was good for our team since everyone could learn quickly.

Do you think Looker delivers good value for the price?

Yes

Are you happy with Looker's feature set?

Yes

Did Looker live up to sales and marketing promises?

Yes

Did implementation of Looker go as expected?

Yes

Would you buy Looker again?

Yes

This product is very usable and easy to learn for almost anyone. You can go into the software and be able to complete simple tasks at any point.
The support team could definitely be better in terms of response time. Anytime I have had issues and sent emails, it took days to receive a response back. Sometime issues are urgent.
I don't know of any business that doesn't need analytics and data mining in their business, so it is well suited for almost any business out there.

Looker Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
8
Report Formatting Templates
9
Drill-down analysis
7
Formatting capabilities
9
Integration with R or other statistical packages
8
Report sharing and collaboration
9
Publish to Web
7
Publish to PDF
8
Report Versioning
8
Report Delivery Scheduling
7
Pre-built visualization formats (heatmaps, scatter plots etc.)
10
Location Analytics / Geographic Visualization
8
Multi-User Support (named login)
8
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
8
Responsive Design for Web Access
7
Dashboard / Report / Visualization Interactivity on Mobile
8