Overall Satisfaction with Lucidchart
Currently, we use LucidChart for a variety of actions, mostly working on draft business process flows with our clients. The best thing here is that we can collaborate with our customers fairly easily, as almost all of them have Lucidchart as well. Combine that with the live viewing of their cursor, and we can sit in the same room even (or remotely) and edit things together. Otherwise, since the interface loads so quickly, it's nice to use to put together quick annotated pictures and Powerpoint style presentations. All our departments use it equally, but it's definitely more utilized by our technical architects and business analysts.
- The program just seems to work. What I mean by this is that there's no hesitation or stutter (even on low-end hardware).
- The collaboration features are incredible. Just like google docs, you can see the other person's cursor and share document space this way. Also, it backs up stuff in Google Drive, so you can always just share those files separately if they don't have Lucidchart for whatever reason.
- File support. Any type of importing file (VISIO or even BPMN) can be pushed into the system and it supports images too!
- The dumping of files into Google Docs is not something that is configurable (to the best of my knowledge) and people with limited storage might want to stop that feature.
- I'd like to see more support for touch drawing, as it's a little buggy on my surface pro at the moment.
- The dotted boundary when you push an object over the borderline (for a new page) is a little annoying, and this could be fixed to be a continuous grid (with scaling).
- There is no software learning curve, so people are up and making diagrams in minutes.
- We have a central repository of documents now, and people can easily search and find the things they need.
- Our clients are impressed and continue to work with us thanks to the collaboration features. When you mention to a client that you have Lucidchart, they are actually impressed (and almost always have it themselves).
Visio is just too damn expensive to use for a smaller company like ourself. I messed around with it for all of an hour before realizing that there would be an immense amount of training involved for people that might want to get up and running in an instant. I do like what Microsoft is doing with the office 365 ecosystem, and maybe we will transition over...but right now LucidChart works best with our ad-hoc apps.
Do you think Lucid Visual Collaboration Suite delivers good value for the price?
Yes
Are you happy with Lucid Visual Collaboration Suite's feature set?
Yes
Did Lucid Visual Collaboration Suite live up to sales and marketing promises?
Yes
Did implementation of Lucid Visual Collaboration Suite go as expected?
Yes
Would you buy Lucid Visual Collaboration Suite again?
Yes