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Ideal for process flow and marketing strategy flow software
June 15, 2021

Ideal for process flow and marketing strategy flow software

Tyler Heaps | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

This is very intuitive to use. When I started using Lucidchart I was able to jump right in and build what I needed. I don't think I have ever gone through their tutorial even though it is right there on every template. There are also so many templates to choose from I haven't found a scenario where there wasn't a template I could easily modify to get what I wanted.
I decided to purchase Lucidchart for the team because we have a lot of processes and flows to build out being in the startup phase of our company. I have used this to create the website architecture, marketing automaton flows, customer journeys, team org charts, and even webpage wireframes. This provides the team with a simple way to understand processes and flows which saves so much time and effort.
  • Flow Charts
  • Process Flows
  • Page flow wireframes
  • Org Charts
  • I would like to see better collaboration between other tools such as Trello and google drive.
  • We were able to speed up our time significantly when defining website architecture and marketing strategies.
I haven't used the integrations as I should so this is an area I plan to explore more and use for better collaboration. I use most of these other apps so it will be good to begin integrating these tools.
I have never had to reach out to support but they provide a good level of communication and don't overload with content.

Do you think Lucidchart delivers good value for the price?

Yes

Are you happy with Lucidchart's feature set?

Yes

Did Lucidchart live up to sales and marketing promises?

Yes

Did implementation of Lucidchart go as expected?

Yes

Would you buy Lucidchart again?

Yes

This works very well from a marketing strategy perspective or even defining company processes and operations flows.