Customer longing for newer version of Luminate
October 26, 2016

Customer longing for newer version of Luminate

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Modules Used

  • Luminate Online

Overall Satisfaction with Luminate Online

Luminate Online is used primarily by two of three employees. We use it to manage our website, store emails for mailings, handle some class sign-ups and ticketing, and send promotional emails.
  • It allows you to manage website, constituents, and messaging in one tool.
  • We have an older version of the tool, I believe, so I feel like navigating the back end could be more intuitive.
  • There are occasionally gaps in the set up where we can not fix the way something looks. We change it and it appears changed in the window, but when we save it, it reverts back. Endlessly. It's crazy-making.
The version of the tool we have is suitable for an organization just beginning to launch a digital end.