Our site would not exist without Magento Open Source
August 17, 2018

Our site would not exist without Magento Open Source

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Magento Open Source (formerly Community Edition)

We currently use Magento Open Source to manage our ecommerce website. We have been using it for years and have had great success. Our website development team uses Magento Open Source. This includes our e-ops team, UX team and back-end developers. It allows us to manage all the products, shipping rates, taxes, multiple stores across multiple countries, SEO, categories, redirects, etc. It really takes care of most needs we have for our site.
  • Magento Open Source allows us to manage thousands of products in an easy to view and edit manner. We can make bulk changes to hundreds of products when necessary in just a few minutes.
  • Magento Open Source is incredibly flexible from a developers perspective. We have been able to develop many custom solutions that Magento Open Source didn't offer out of the box without any difficulty.
  • Magento Open Source allows us to pull reports very quickly. The product grid screen (Manage Products) allows you to customize the data columns you see which allows you to pull a report of just the data you want. We use this multiple times per day to see data on our catalog.
  • Magento Open Source makes it very easy to set URL redirects when we change product pages or category structure. This is incredibly useful in our daily use of Magento.
  • Like I mentioned previously, Magento Open Source allows us to develop custom solutions for areas where it did not offer a feature out of the box. While the ease of development is good, had these features been available out of the box, it would have been even better.
  • We occasionally find that some third party vendors do not work well with Magento Open Source. We have had to come up with work-arounds or abandon certain vendors all together because of our use of Magento Open Source.
  • This isn't really a drawback of Magento Open Source itself, but finding developers that are familiar with Magento can be difficult.
  • When you are first getting familiar with Magento Open Source, navigating the menus can be very intimidating. There are seemingly hundreds of pages and tabs in Magento and until you are familiar with it, you can very easily get lost.
  • I think it is safe to say that without Magento Open Source we would not have a business so Magento has had an incredibly positive impact on our business. We essentially manage our entire website with Magento Open Source.
  • A "negative" impact is that some features were not available out of the box and we had to go to outside vendors or spend time developing custom solutions on our own. This obviously cost us money in the short term.
  • While Magento Open Source is complicated to learn, once you do pretty much anyone in our department is able to jump in and perform any task that they need done. The learning curve is a little steep, but it is very accessible once you know how to use it.
Magneto is very well suited for larger e-commerce businesses. Our catalog of thousands of products across multiple stores and storeviews is very easy to manage with Magento Open Source. I can imagine that for a smaller start up company, Magento Open Source would be overkill. If you are looking for a platform with a lot of built in extensions and customizations, Magento Open Source is probably not best for you. Expect to do some custom development if you are going to go with Magento Open Source.

Magento Open Source Feature Ratings

Product catalog & listings
10
Product management
9
Bulk product upload
9
Branding
Not Rated
Mobile storefront
9
Product variations
9
Website integration
8
Visual customization
9
CMS
9
Abandoned cart recovery
Not Rated
Checkout user experience
9
eCommerce security
8
Promotions & discounts
10
Personalized recommendations
5
SEO
5
Multi-site management
9
Order processing
9
Inventory management
10
Shipping
6
Custom functionality
7