3+ years review of Mailgun
July 19, 2018
3+ years review of Mailgun
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Mailgun
Mailgun is used in all the websites owned by our organization. Also, we recommend it to our clients and have implemented Mailgun for them too. Mailgun effectively resolved the issues of email delivery. We don't have to rely on [our] hosting server's mail server. Some of our clients had a serious issue of email delivery since they were hosted with popular shared hosting companies like GoDaddy, Bluehost etc. The best thing about Mailgun is that we can track all emails and if they fail to be sent, a detailed reason is displayed in the log.
- Emails are delivered instantly and there is an option to queue thousands of emails. It's a big plus if you want to send bulk mail to a large number of users (e.g newsletter subscribers, marketing email to clients etc.).
- Using its tools like domain verification, there are more chances of successful email delivery and that the email will unlikely go to spam/junk folder.
- The log & reports section of Mailgun is really impressive. It gives details about performance of each email sent and if an email couldn't be delivered successfully, exact reasons are shown. Knowing the reason helps us to resolve the issue sometimes.
- Mailgun's WordPress plugin can be improved. More features should be added to it.
- Although our volume of emails is not high, still we would prefer a dedicated IP address for sending emails. The cost for a dedicated IP is too high and it should be less.
- Email delivery to Hotmail/Outlook.com should be improved. Emails are delivered but mostly they go to junk/spam folder.
- By not investing in our mail server, we have saved huge amount of money and time. For configuration and installation of an email server on Linux-based server, we would have to hire a network administrator.
- If email delivery is an issue in a hosting provider, another solution is to switch the hosting. Fortunately with Mailgun, we didn't need to try different hosts and experiment which one works best for emails. We can stick to our existing web hosting provider and would not need to change it just for the sake of improving email deliverability.
- The pricing of Mailgun is very cheap and straightforward. First 10K emails are free every month and that's a big advantage for our organization because our volume of emails is rarely more than 10K per month.