Reliable and user friendly feedback of recipient response to emailing.
September 25, 2020

Reliable and user friendly feedback of recipient response to emailing.

Dimitrios Chondros | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mailtrack

Mailtrack is being used, obviously, as an assistant to track email sendings & readings. I recommended it across the whole organization, and 2-3 colleagues are using it. The app is helping us manage follow up on e-contact with clients, after emailing on certain subjects.
  • Sending/reading marks (v) before the sender's name.
  • Counting the number of email sendings/readings.
  • Calculation of period between sending the message and when it was read.
  • Providing info about response of clients on emailing.
  • Some dysfunctions between PC and mobile app.
  • Basic feature user, so no opinion for full use.
  • Provides clarification around email responses of clients.
Frequent product notifications on assisting with proper use.
Very easy to use and reliable.

Do you think Mailtrack delivers good value for the price?

Not sure

Are you happy with Mailtrack's feature set?

Yes

Did Mailtrack live up to sales and marketing promises?

Yes

Did implementation of Mailtrack go as expected?

Yes

Would you buy Mailtrack again?

Yes

Mailtrack is appropriate in professional email situations, whereas it may not be necessary for private use.