Mailtrack has improved our overall ROI and is an amazing tool for anyone who does email outreach!
November 12, 2020

Mailtrack has improved our overall ROI and is an amazing tool for anyone who does email outreach!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mailtrack

I've used Mailtrack for several years over the course of my career. Currently, my sales team is using Mailtrack for their sales outreach and we have seen huge success since implementing Mailtrack! This allows my sales team to see which emails are being opened, which are being fowarded or opened multiple times (hot lead!) or have not been opened after multiple tries which means they should try a new contact. This also helps us with our approaches, by knowing which emails we send are getting opened and which are not. It allows us to A/B test different subjects and improve our overall open rates.
  • Gives us updates on each email their status
  • Alert us of a "hot lead" if an email is opened multiple times or forwarded
  • I wish it could track who the emails are being forwarded to
  • Wish it could tell if the email was deleted (unread is kinda vague).
  • Positive ROI - allows my sales team to identify hot and cold leads, and A/B email subjects
Very easy to use and intuitive. However, I wish it could be used on other browsers such as Safari
I have only contacted Mailtrack support once and they were very efficient and quick to respond.

Do you think Mailtrack delivers good value for the price?

Yes

Are you happy with Mailtrack's feature set?

Yes

Did Mailtrack live up to sales and marketing promises?

Yes

Did implementation of Mailtrack go as expected?

Yes

Would you buy Mailtrack again?

Yes

Great for sales and account management, where followups are required. Mainly for those reaching out to people outside of your organization.

Not applicable for people in your org who mostly contact others within the org.