An excellent UEM solution for technical-minded staff.
June 17, 2025
An excellent UEM solution for technical-minded staff.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ManageEngine Endpoint Central
I use ManageEngine Endpoint Central to manage hundreds of devices, mainly laptops, virtual machines, and servers. The remote control features are far more advanced than our previous tool, with remote PowerShell, Regedit, Task Scheduler, Task Viewer etc. all available without bothering the user.
The automated patching process is much more customizable than the previous systems we used, and the query reporting enables very detailed reporting on our machines, far greater than Intune, Defender, Azure Update Manager, etc.
The automated patching process is much more customizable than the previous systems we used, and the query reporting enables very detailed reporting on our machines, far greater than Intune, Defender, Azure Update Manager, etc.
Pros
- Remote Control for laptops/servers
- Automated Windows & Application Patching
- Detailed, customizable reports (including SQL tools like joins etc.)
- Vulnerability management
- Compliance benchmarking (E.g. CIS standards)
- Software Deployment
- Inventory management
- Script deployment
Cons
- The tables for the query reports could be catalogued online so we can more easily write out own query reports, without needing to contact support.
- Linux and MacOS application patching needs improvement.
- The API needs some more data we can retrieve, e.g. allow us to query all Custom Groups, which devices are in the groups, and which patching policies apply to those groups
- The patching could use a calendar-style view, showing which devices or groups are due to patch on which days
- It has greatly helped us with our compliances through the compliance scans, such as taking our CIS compliance from 36% up to around 90%.
- It has massively reduced the number of application/patch vulnerabilities through automated patching & dynamic configurations with custom scripts. From 60 criticals and 300 highs down to just 5 criticals and 25 highs, very quickly.
- It has helped us identify issues with our Bitlocker not syncing to Azure AD properly, because the recovery keys in ManageEngine were always correct but werent always correct in Azure AD.
- Microsoft Intune and PDQ Deploy & Inventory
The reporting on scripts is far better in ManageEngine, always showing the latest result. Unlike Intune which can run a script every day, but the "Report" only shows the result from the first time the script ran, it never refreshes. When we have had issues where the LAPS password or Bitlocker recovery keys in Intune were not working, ManageEngine always had the latest, correct info which worked. The built-in application updates for 3rd party applications are a huge time-saver, something Intune does not have. The browser & extension management are much more granular in ManageEngine. When you tell a device to scan in ManageEngine, you know it will scan immediately and provide accurate information. Whereas Intune can take hours or even days to scan, and the info from the "latest" scan can sometimes be outdated. ManageEngine allows you to "Deploy immediately", whereas Intune has no such option. You know that the ME agent will always push the script within X number of minutes, whereas it is random with Intune.
We also have tried PDQ products however the agent does not compare at all to Endpoint Central, it is years behind. The PDQ licensing is expensive for the limited feature set, e.g. requiring you set up your own custom detection scripts to determine if a device needs particular software. ManageEngine knows exactly which patches are missing from where, has an easy button to deploy to them, and plenty of useful reports.
We also have tried PDQ products however the agent does not compare at all to Endpoint Central, it is years behind. The PDQ licensing is expensive for the limited feature set, e.g. requiring you set up your own custom detection scripts to determine if a device needs particular software. ManageEngine knows exactly which patches are missing from where, has an easy button to deploy to them, and plenty of useful reports.
Do you think ManageEngine Endpoint Central delivers good value for the price?
Yes
Are you happy with ManageEngine Endpoint Central's feature set?
Yes
Did ManageEngine Endpoint Central live up to sales and marketing promises?
Yes
Did implementation of ManageEngine Endpoint Central go as expected?
Yes
Would you buy ManageEngine Endpoint Central again?
Yes
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