Marin
May 17, 2014
Marin
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Marin Software
We used Marin at iProspect on many of our large accounts. Personally I used Marin software for daily bid changes and ad creation within both Bing and Google ads. Marin was a huge help to make changes quickly and efficiently within Bing Adcenter and Google AdWords. Marin also provides several steps of checks and balances so you make the correct changes without screwing things up.
Pros
- Bid changes were very easy
- Creating keywords was seamless as you just uploaded a spreadsheet with all info
- Ad creation was easy to either create a new ad or duplicate old ads for small changes
Cons
- The color scheme on the dashboard was hard to read
- Sometimes errors come through without explanation of what went wrong in the uplaod
- The training was long and not too helpful
- increased employee efficiency
- better reporting
- accurate reporting
I have actually used both Marin and Omniture with the same client- both are beneficial in different ways. We used Omniture to pull in all revenue data as we didn't want Google to be pulling in rev info for privacy reasons.
Marin Software Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support cares about my success Quick Initial Response | None |
Marin was very supportive when I have sent emails asking for help with an error after trying to initiate a bulk upload. Bulk uploads are usually seamless so to see the error and not know what to fix can be frustrating. Our Marin account rep was quick to call to walk me through uploading again and the problem was solved.
Comments
Please log in to join the conversation