Item: MasterControl Quality Excellence
Rating: 7
Author: Verified User

Overall Satisfaction with MasterControl Quality Excellence

Use Cases and Deployment Scope

I use MasterControl Quality Excellence as part of a group of approvers. This platform serves as a library for all approved documents across multiple business departments. As part of the marketing team, I am responsible for signing off on all documents, whether they be processes, collateral, etc. I will get notifications on a weekly basis for items that I have previously collaborated on or others that have had recent changes for various reasons.

Pros and Cons

Pros

Consistent reminders of activities that need to be completed.
Simply, intuitive navigation for creating or completing tasks.
Searchable library of previously approved documents, or those that are still a work in progress.

Cons

If it's been a while since I have created a collaboration, it takes some time to familiarize myself with all the correct steps involved.
Occasionally, the search function will not turn up results I am looking for.
In-process collaboration is not always efficient. Sometimes it is quicker to approve via other means first, prior to final sign-off in MasterControl Quality Excellence.

Return on Investment

Saves time tracking down the lates approved documents.
Email reminders ensure that signers approve in a timely manner.
As an approver, easy to review the task and approve digitally.

Usability

I don't think I've ever come across a perfect platform for anything pertaining to my job, so there is always room for improvement. MasterControl Quality Excellence does a good job at making most tasks quick and painless, but for newcomers, there is a bit of a learning curve.

Alternatives Considered

Microsoft Teams

Microsoft Teams is pretty easy to navigate and pick up if you are a new user. The problem with the platform is that you don't always know if you are reviewing the latest revision of a document. This is where MasterControl Quality Excellence does a much better job of serving as a library for all types of documentation.

Key Insights

Do you think MasterControl Quality Excellence delivers good value for the price?

Not sure

Are you happy with MasterControl Quality Excellence's feature set?

Yes

Did MasterControl Quality Excellence live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MasterControl Quality Excellence go as expected?

I wasn't involved with the implementation phase

Would you buy MasterControl Quality Excellence again?

Yes

Other Software Used

Microsoft Teams, SAP Analytics Cloud, DocuSign

Likelihood to Recommend

As mentioned previously, I think MasterControl Quality Excellence is great at housing all finalized documentation as a library for reference. It is nice knowing there is a central location to find all the latest approved documents within the organization. It saves time from having to track down individuals who would have them stored locally. It is not always the easiest to collaborate live within MasterControl Quality Excellence and can occasionally slow down the approval process.

Comments

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MasterControl Quality Excellence Review