great option for teams looking for an enterprise-grade solution
November 29, 2022

great option for teams looking for an enterprise-grade solution

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mattermost

With the advent of cloud-based and SaaS software, it's hard to imagine a time when all companies had their own server rooms. But not every company needs to be on the bleeding edge of technology. If you're looking for an enterprise messaging solution that doesn't require you to change how your team works or spend thousands of dollars per month, then Mattermost might be just what you're looking for, and that's what it did for us.
  • Integration with other apps: Mattermost can be integrated with third-party applications, such as GitHub, Slack and Google Hangouts.
  • Mattermost's security model is based on the OAuth protocol, which means it can authenticate users without sharing passwords. The authentication process uses TLS encryption as well as two-factor authentication (2FA). 2FA is an extra layer of protection that makes it harder for hackers who have gained access to the initial login details to get into the account, so they'll need more pieces of information before gaining access again.
  • You can use it on multiple devices at once: If you have multiple team members working from different locations (e.g., remote teams), they'll be able to communicate effectively thanks to the fact that Mattermost integrates with many different platforms such as Slack and HipChat.
  • You have a lot of ways to use Mattermost: You can access your team's chat room and files via web browsers, Android phones, or iOS devices (iPhone/iPad).
  • I don't have any complaints about MAttermost, the system works smoothly and seamlessly.
  • Mattermost has made a huge difference in our day-to-day operations. We’re more productive, efficient, effective, agile and responsive.
  • As a company that values transparency and collaboration, we were looking for an option that would allow our team members to easily communicate with one another. We evaluated many other products before deciding on Mattermost, but none offered the full range of features we were looking for at such a reasonable price point.
Our team has been using Mattermost for over a year now. We have resolved many issues in the source code and have submitted pull requests which have been accepted and included in official releases. The open source nature of Mattermost is one of the most important reasons our team chose it as our communications platform. As a highly regulated industry, we needed to have the freedom to review the source code to ensure that it met our own data security standards.
The best way to use Mattermost is to integrate with other DevOps tools. There are integrations for tools like JIRA, GitHub, and PagerDuty so you can see your team's chat history in context within these tools. If you're using an Atlassian product, there are also plugins for Jira Service Desk and Bitbucket Pipelines that integrate directly with Mattermost.

Do you think Mattermost delivers good value for the price?

Yes

Are you happy with Mattermost's feature set?

Yes

Did Mattermost live up to sales and marketing promises?

Yes

Did implementation of Mattermost go as expected?

Yes

Would you buy Mattermost again?

Yes

Overall, Mattermost is a great option for teams looking for an enterprise-grade solution. It's easy to set up and use, has plenty of integrations, and offers advanced security features. While it may not be the right choice for everyone, there are certainly some compelling reasons why you might want to give this project management tool a try.

Mattermost Feature Ratings

Task Management
7
Gantt Charts
7
Scheduling
7
Workflow Automation
7
Mobile Access
7
Search
8
Visual planning tools
7
Chat
8
Notifications
8
Discussions
8
Surveys
8
Internal knowledgebase
8
Integrates with GoToMeeting
8
Integrates with Gmail and Google Hangouts
8
Integrates with Outlook
7
Versioning
8
Video files
8
Audio files
8
Document collaboration
8
Access control
8
Advanced security features
7
Integrates with Google Drive
8
Device sync
8