Easy to use, very granular reporting and awesome collaboration functions!
May 30, 2019

Easy to use, very granular reporting and awesome collaboration functions!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mavenlink

We use Mavenlink within professional services at my company to track project tasks on launch services. We have all the team members using Mavenlink to assign and track billable and non-billable time to help determine our gross and net utilization. Furthermore, we use the platform to understand if the time spent on actual projects is in-line and consistent with the projected project hours.
  • Mavenlink is an easy to use tool out of the box that requires very little training for new team members, usually, no more than 20 minutes of coaching is required by a peer to get someone using the tool effectively.
  • Reporting functions are powerful and the ease with which you can set up and run custom reports is great. We spent a little time developing, automating and scheduling reports which have saved us a tremendous amount of time and effort every week.
  • Mavenlink allows our team to use the tool in real-time to track the amount of time spent against given tasks, this allows us to accurately bill time against projects and track employee utilization.
  • Albeit intuitive, the user interface can be complex at times requiring time to learn the platform before being able to harness the many features.
  • Unless a project has tasks already assigned, you can't track time against a project and create a new task at the same time. This is a minor but annoying detail which forces one to go to another part of the portal to create a task and then revert to tracking time against the said task.
  • Some things seem to be missing from the dashboard like a real-time project utilization for hours like a widget.
  • We used to use Excel for timesheets, this has saved us a lot of time in terms of entering tasks and pulling reports.
  • The powerful reporting functions has allowed us to clearly see utilization and then adjust our program offerings.
We performed an in-depth review of Wrike and Mavenlink and found Mavenlink to outshine Wrike in every category which mattered to our organization and business units. We looked at several case studies in similar companies as ours and found that Mavenlink best aligned with our needs, especially around reporting which is where Mavenlink really outshined Wrike.
We find Mavenlink to be very well suited to track launch programs and projects. Mavenlink allows us to see how many hours were billed overall and for which specific and various tasks they were billed for. The reporting function is also easy to use and very granular, allowing our team to easily and quickly see utilization.

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