Great process, great product, great people!
March 28, 2022

Great process, great product, great people!

SPENCER ROGERS | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with MediaValet

We use MediaValet as a repository for a variety (and a lot) of media assets - ranging from old racebooks, articles, videos, photos, web assets, documents, and more. Ultimately, the ROI will be achieved through driving efficiency on a number of different workflows involving design, internal teams, and external partners.
  • Listen
  • Tailor
  • Present
  • I would love to see more case studies
  • Automatically providing a star rating for some media assets
  • Automatically tagging certain people (once initial data connection made)
  • Searchability through keywords
  • External access to assets
  • CDN (Content Delivery Network) Linking
  • While we have had MediaValet only for a short period, we are already seeing improvements in how quickly certain projects can be completed.
  • I recently created an Annual Report which had a lot of big image files and data tables and using a Lightbox with our design agency to share these files saved us a huge amount of time.
  • As we roll out MediaValet to the teams, staff are becoming more aware of the quality, amount, and value of our best assets.

Do you think MediaValet delivers good value for the price?


Are you happy with MediaValet's feature set?


Did MediaValet live up to sales and marketing promises?


Did implementation of MediaValet go as expected?


Would you buy MediaValet again?


MediaValet is brilliant for tagging, organizing, and surfacing digital files. It is particularly useful for sharing assets with external partners (I am a big fan of the Lightbox where I can upload and share files with my design agency). We can now work more seamlessly and efficiently as a team on marketing and website projects where a variety of different file sizes are required using the one hero image.

Using MediaValet

20 - MediaValet usage covers all of the teams in the organisation and certain external partners. These include marketing and communications, CEO Office, Property, Hospitality, Video production, Digital marketing, IT, and Design. We have assigned a champion to each team and most teams have multiple users - some hold more senior positions and some are in more of an administrative function.
4 - We have a core group of regular users that design the strategy and roll out across the business.

These are from communications, marketing, digital marketing, and IT.

Each brings their own line of sight for how they use a digital asset management tool and - importantly - can ensure we have a variety of inputs to ensure we maximise the ROI for the organisation.
  • Surfacing our best assets quickly for marketing projects and website
  • Sharing files with external partners
  • Identifying specific people, groups, or types of assets
  • Sharing files seamlsessly with external partners and teams using Lightboxes
  • Using versioning to provide access to a history of files
  • Using Branded Portals to share assets in a themed project portal
  • Storytelling - mapping a customer journey using certain assets
  • Using MediaValet directly within Adobe Suite (InDesign)
  • Using MediaValet directly with ClickDimensions
We have still got a long way to go before we fully realise the potential of MediaValet as an organsiation. As the teams get more familiar with the DAM, we will be able to better understand what is or isn't working for them - and also how MediaValet evolves as our business evolves. I expect that we are highly likely to renew but with a lot of ground to cover still, I cannot determine exactly how likely this will be.