Item: MediaValet
Rating: 9
Author: SPENCER ROGERS

Overall Satisfaction with MediaValet

Use Cases and Deployment Scope

We use MediaValet as a repository for a variety (and a lot) of media assets - ranging from old racebooks, articles, videos, photos, web assets, documents, and more. Ultimately, the ROI will be achieved through driving efficiency on a number of different workflows involving design, internal teams, and external partners.

Pros and Cons

Pros

Listen
Tailor
Present

Cons

I would love to see more case studies
Automatically providing a star rating for some media assets
Automatically tagging certain people (once initial data connection made)

Most Important Features

Searchability through keywords
External access to assets
CDN (Content Delivery Network) Linking

Return on Investment

While we have had MediaValet only for a short period, we are already seeing improvements in how quickly certain projects can be completed.
I recently created an Annual Report which had a lot of big image files and data tables and using a Lightbox with our design agency to share these files saved us a huge amount of time.
As we roll out MediaValet to the teams, staff are becoming more aware of the quality, amount, and value of our best assets.

Key Insights

Do you think MediaValet delivers good value for the price?

Yes

Are you happy with MediaValet's feature set?

Yes

Did MediaValet live up to sales and marketing promises?

Yes

Did implementation of MediaValet go as expected?

Yes

Would you buy MediaValet again?

Yes

Other Software Used

Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Sitecore Experience Manager

Likelihood to Recommend

MediaValet is brilliant for tagging, organizing, and surfacing digital files. It is particularly useful for sharing assets with external partners (I am a big fan of the Lightbox where I can upload and share files with my design agency). We can now work more seamlessly and efficiently as a team on marketing and website projects where a variety of different file sizes are required using the one hero image.

Using MediaValet

Users and Roles

20 - MediaValet usage covers all of the teams in the organisation and certain external partners. These include marketing and communications, CEO Office, Property, Hospitality, Video production, Digital marketing, IT, and Design. We have assigned a champion to each team and most teams have multiple users - some hold more senior positions and some are in more of an administrative function.

Support Headcount Required

4 - We have a core group of regular users that design the strategy and roll out across the business.

These are from communications, marketing, digital marketing, and IT.

Each brings their own line of sight for how they use a digital asset management tool and - importantly - can ensure we have a variety of inputs to ensure we maximise the ROI for the organisation.

Business Processes Supported

Surfacing our best assets quickly for marketing projects and website
Sharing files with external partners
Identifying specific people, groups, or types of assets

Innovative Uses

Sharing files seamlsessly with external partners and teams using Lightboxes
Using versioning to provide access to a history of files
Using Branded Portals to share assets in a themed project portal

Future Planned Uses

Storytelling - mapping a customer journey using certain assets
Using MediaValet directly within Adobe Suite (InDesign)
Using MediaValet directly with ClickDimensions

Likelihood to Renew

We have still got a long way to go before we fully realise the potential of MediaValet as an organsiation. As the teams get more familiar with the DAM, we will be able to better understand what is or isn't working for them - and also how MediaValet evolves as our business evolves. I expect that we are highly likely to renew but with a lot of ground to cover still, I cannot determine exactly how likely this will be.

Comments

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Great process, great product, great people!