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Microsoft 365 Business Technical Review
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May 14, 2019

Microsoft 365 Business Technical Review

Score 7 out of 101
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Overall Satisfaction with Microsoft 365 Business

Microsoft 365 Business is being used with Outlook for group messaging and collaboration. It is also used by employees for document check in and check out with Microsoft SharePoint Online. We are beginning to roll out Microsoft Teams at some locations as a possible replacement for Slack. Microsoft Skype is also used for video conferencing.
  • Hosted email management
  • File sharing and collaboration
  • Video conferencing
  • Multiple language support
  • Data synching
  • Authentication via APIs
  • Ability to reduce VM footprint
  • Less internal IT staff required
  • Less money spent on internal security
Microsoft 365 Business is the best option for small businesses that rely on the advanced features of MS Excel (like conditional formatting, advanced formulas, and macros), as well as companies that regularly edit and collaborate using MS Word documents. Unlike G Suite, it also has dedicated desktop versions for those needing to work off a native computer. Prices are between $5 and $15/month per user.
Office 365 is a distributed Software-as-a-Service (SaaS) cloud that provides productivity and collaboration scenarios through a diverse set of micro-services and applications. The most significant factor that determines the quality of the Office 365 end-user experience is network reliability and low latency between Office 365 clients and Office 365 service front doors. For example, Microsoft Teams relies on low latency so that user phone calls, conferences, and shared screen collaborations are glitch-free, and Outlook relies on great networking connectivity. Office 365 networking requires a different approach to optimization than generic Internet traffic.
Microsoft's Office 365 is more than a set of productivity apps. Yes it does include the full downloadable Word, Excel, PowerPoint, Outlook, OneNote, Access, and Publisher applications that run on your desktop or laptop, as well as mobile versions for tablets and phones. It is, however, more like an online subscription-based ecosystem in which you run apps, access remote data, collaborate on files, and exchange information. If you get confused trying to sort out exactly how it works and what it does, you're not alone. In this review, I've tried to sort out the answers in a way that lets you get the most out of Office 365, because there's a strong chance that Office 365 is in your future, even if you aren't using it now.
The best way to manage email with Microsoft Office 365 Business Premium is with Outlook Web Access (OWA). This is just a web-based version of Outlook that's highly reminiscent of the desktop product but with a sleek, modern look. Calendars, contacts, and tasks are where you'd expect them to be, but the inbox has an interesting twist to it. Rather than just being a dumping ground for all incoming email, it defaults to a focused view. This is a new and constantly improving machine learning (ML) algorithm that attempts to figure out which email is most important to you. Everything else goes to the regular inbox.